Fleet Localisation Account Manager

2 weeks ago


Epsom, United Kingdom TLP Consultancy Ltd Full time

Fleet Localisation Account Manager - Permanent - Epsom - £29K + Bonus
Our client, a global automotive company based near Epsom is looking for a Fleet Localisation Account Manager to join their fleet department. The successful individual will provide customer service and sales support for Localisation Direct Sales Customers, whichencompasses all aspects of administrative and customer service contact with internal and external customers. You will be given your own project relevant to the role which you will own.
Key responsibilities:
*Coordination of Localisation fleet orders for specific customers via Business Centres to ensure a smooth hand-over, systems input and administrative support, commercial, Network and internal relationships.
*Manage Fleet relationship with commercial and Network partners.
*Coordinate across departments, to ensure departmental service levels are delivered effectively and accurately.
*To check availability of vehicles, reserving and ordering of Fleet vehicles.
*Be able to provide prompt and accurate responses to the Customers, ensuring that you fulfil their requirements from the initial contact all the way through to handover
*Administrative responsibilities, in conjunction with the Fleet Support & Supply
*To provide a 'Help Desk' function to support customers, the Regional team and the Toyota Centre Network, e.g. Vehicle Supply enquiries, Customer Relations issues, customer pricing queries & set-up
The successful individual will have the following skills & experience:
*The ability to build and maintain effective working relationships
*Perform to a high Service Level Agreement
*Have strong verbal and written communication skills with the ability to influence different audiences
*Be customer focused with experience of a Customer facing role
*A proven commercial mind set and proactive approach
*Self-motivated with good time management skills
*An individual who strives for outstanding results and professionalism
*Experience of vehicle supply experience or knowledge of fleet sales is highly desirable.
TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.



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