HR Advisor

5 months ago

Crewe, United Kingdom ao.com Full time

**About The Role**:
At AO, our core values keep us focussed on what’s important and we truly believe that our employees are our greatest asset. As a HR Advisor, you are a crucial part of maintaining our strong reputation for being a 5* place to work. You will be the first point of call for all things HR, with a focus on Employee Relations (ER).

Our advisors offer guidance to managers across the business that is impartial, objective, and fair. With a wide range of skills, you will be joining a strong team who support each other, challenge each other, and most importantly are always talking about what the next snack is going to be (nobody can work well if they’re hungry).

No two days look the same as a HR Advisor at AO; you will handle a wide variety of cases and if you love a fast-paced but supportive work environment, this is the job for you Not only will you handle employee relation enquiries and support managers through our processes, but you will play a big part in improving these practices to ensure that fair and ethical decisions are made across the company. If you’re ready to roll your sleeves up and work together with the team to get things done - we want to hear from you.

**Here's What You Can Expect To Be Doing**:

- Hours: 37.5
- Shift Pattern: Monday to Friday
- Start/Finish time: 8:00 am - 4:00 pm, 9:00 am - 5:00 pm or 12:00 - 8.00 pm
- Manage and respond to queries in our Manager Advice ticket system and our Manager Advice Line.
- Be a first point of contact to guide stakeholders through the correct procedures, following company best practices.
- Complete admin tasks such as issuing meeting invite letters and note-taking.
- Providing support with drafting outcome letters from cases such as disciplinaries, grievances and appeals
- Provide guidance to line managers that is not only prompt but legally compliant.
- Manage your caseload and ER matters within remit from inception to completion.
- Prepare and coach managers on cases such as disciplinary, grievance, poor performance, probation, conducting investigations, preparing documentation, and running a variety of formal meetings.
- Escalate complex/serious issues to the Senior HR Advisor and HR manager when required.
- Proactively manage the co-ordination and administration of caseload including any related correspondence.
- Work with other members of the team to ensure cross-collaboration and peer review of advice when needed.
- Support, review and maintain our HR documentation, including manager guides, letter templates and policies where required

**A Few Things About You**:

- Be organised and can meet tight deadlines and manage busy workload
- Strong communication skills, be able to influence at all levels of the business
- Ability to deliver pragmatic solutions, with a methodical approach to problem solving.
- Use your own initiative to enhance working practices
- Ability to be a great team member who supports their colleagues
- Be self-motivated, proactive, and flexible.

We know we work better when we are together, so all our AO’ers come into the office Monday-Friday. We collaborate more easily, have continual conversations, we’re more creative, give better support and all of this makes us more motivated and even better at what we do. You'll be joining a small collaborative team who support each other to deliver a brilliant service to managers and AOers.

**A Bit About Us**:
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

**Our Benefits**:

- 33 days holiday
- At least 5% contribution pension scheme
- Attendance Bonus
- Enhanced Maternity, Paternity and Adoption Packages
- Make a difference day (x2 fully paid charity days a year)
- Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

To see all our benefits and perks, visit our AO Benefits page.

  • HR Advisor

    5 months ago

    Crewe, United Kingdom BramahHR Full time

    Are you an HR Advisor looking for a new challenge and an opportunity to join a company who invest in career progression? An exciting opportunity awaits you as an experienced HR Advisor to join our team and embark on a rewarding journey towards becoming an HR Business Partner. Within a span of three years, you'll have the chance to ascend to the esteemed...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom Broster Buchanan Full time

    Broster Buchanan are partnered with a exciting, premium interior design company who are looking for a HR Advisor to join their HR team. This role would suit a current HR Advisor or recent HR Grad with some commercial experience looking to take their next career step and join a dynamic, creative organisation. This role is being offered with a salary of £27k...

  • HR Advisor

    6 months ago

    Crewe, United Kingdom Head Office Full time

    **The Opportunity**: As a HR Advisor for Swansway you will play a significant role in contributing to the success of the HR function. The HR Advisor will be required to provide a wide range of support to our dealerships often working in the field. The HR Advisor will act as the first point of contact for managers regarding all HR issues, manage complex...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom NWF Fuels Full time

    Job Advert **HR Advisor - Head Office Crewe** As a HR Advisor for NWF Fuels, you will be reporting into the Head of HR and providing best practice and operational advice to support our Depot and Head Office Functions. This will include employment law and HR policy and procedural practice, Ideally CIPD Level 5 qualified. You will respond to complex...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom NWF Fuels Full time

    Job Advert **HR Advisor - Head Office Crewe** As a HR Advisor for NWF Fuels, you will be reporting into the Head of HR and providing best practice and operational advice to support our Depot and Head Office Functions. This will include employment law and HR policy and procedural practice, Ideally CIPD Level 5 qualified. You will respond to complex...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom NWF Fuels Full time

    **HR Advisor - Head Office Crewe** As a HR Advisor for NWF Fuels, you will be reporting into the Head of HR and providing best practice and operational advice to support our Depot and Head Office Functions. This will include employment law and HR policy and procedural practice, Ideally CIPD Level 5 qualified. You will respond to complex casework and play a...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom NWF Fuels Full time

    **HR Advisor - Head Office Crewe** As a HR Advisor for NWF Fuels, you will be reporting into the Head of HR and providing best practice and operational advice to support our Depot and Head Office Functions. This will include employment law and HR policy and procedural practice, Ideally CIPD Level 5 qualified. You will respond to complex casework and play a...

  • HR & Payroll Advisor

    5 months ago

    Crewe, United Kingdom Show Business Interiors Full time

    Are you passionate about fostering a vibrant work culture within a creative environment? Join our team as an HR and Payroll Advisor at our dynamic interior design company. **About Us** Show Business Interiors is the industry leader in providing show home interior design and installation to the UK’s property development sector. Show Business isn’t like...

  • Senior HR Advisor

    2 days ago

    Crewe, United Kingdom Pontoon Full time

    Job Title: Senior HR AdvisorLocation: Crewe, CheshireStart Date: 02/01/2025Duration: 6 monthsOur client is seeking a Senior HR Advisor to join their team in Crewe, Cheshire. This is a temporary position with a duration of 6 months.The Senior HR Advisor will be responsible for providing professional HR services to line managers, ensuring the implementation of...

  • Senior HR Advisor

    4 weeks ago

    Crewe, United Kingdom CV-Library Full time

    Job Title: Senior HR Advisor Location: Crewe, Cheshire Start Date: 02/01/2025 Duration: 6 months Our client is seeking a Senior HR Advisor to join their team in Crewe, Cheshire. This is a temporary position with a duration of 6 months. The Senior HR Advisor will be responsible for providing professional HR services to line managers, ensuring the...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom Gist Ltd Full time

    _**Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.**_ - **We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.**_ We are...

  • Senior HR Advisor

    3 weeks ago

    Crewe, United Kingdom Pontoon Full time

    Job Description Job Title: Senior HR Advisor Location: Crewe, Cheshire Start Date: 02/01/2025 Duration: 6 months Our client is seeking a Senior HR Advisor to join their team in Crewe, Cheshire. This is a temporary position with a duration of 6 months. The Senior HR Advisor will be responsible for providing professional HR services to line managers,...

  • Senior HR Advisor

    3 weeks ago

    Crewe, United Kingdom Adecco UK Limited Full time

    Job Title: Senior HR AdvisorLocation: Crewe, CheshireStart Date: 02/01/2025Duration: 6 monthsOur client is seeking a Senior HR Advisor to join their team in Crewe, Cheshire. This is a temporary position with a duration of 6 months.The Senior HR Advisor will be responsible for providing professional HR services to line managers, ensuring the implementation of...

  • Senior HR Advisor

    3 weeks ago

    Crewe, Cheshire East, United Kingdom Pontoon Full time

    Job Title: Senior HR AdvisorJob Summary:We are seeking an experienced Senior HR Advisor to join our team. The successful candidate will provide professional HR services to line managers, ensuring the implementation of Policies and Procedures in alignment with the organisation's People Strategy and Business Objectives.Key Responsibilities:Manage complex...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom Likewize Full time

    Job Description: - Job Description - People Advisor- Salary: £30,000 - £32,000 a year- Crewe, Cheshire- As our People Advisor, you will be responsible for all employee relations issues that arise across our UK businesses.- Building relationships with managers across the business is an integral part of this role, ensuring you understand the business area...

  • HR Advisor

    6 months ago

    Crewe, United Kingdom GXO Logistics Full time

    Are you feeling a little stagnant in your current role and are looking for somewhere new and exciting? Do you have experience working in an HR setting and want to progress your career? Are you looking for a team that appreciates you and your talents? We may just be the team for you! A fantastic opportunity has come up with our brand-new site in Crewe for our...

  • Senior HR Advisor

    6 months ago

    Crewe, United Kingdom Keltbray Group Full time

    **Senior Hr Advisor** Keltbray are recruiting for a Senior HR Advisor to support and have overall accountability for the operational delivery of day-to-day HR within the Infrastructure Business units. This role reports to the head of Infrastructure HR whilst being supported by a HR Administrator and is primarily Operational and Employee Relations focussed...

  • HR Advisor

    5 months ago

    Crewe, United Kingdom GXO Logistics Full time

    Are you feeling a little stagnant in your current role and are looking for somewhere new and exciting? Do you have experience working in an HR setting and want to progress your career? Are you looking for a team that appreciates you and your talents? We may just be the team for you! A fantastic opportunity has become available at our brand-new site in Crewe...

  • Senior HR Advisor

    5 months ago

    Crewe, United Kingdom Compleat Food Group Full time

    Job Advert **Senior HR Advisor Required - Join Our HR Team and Shape Our Compleat Future!** **Location**: Crewe, Cheshire **About Us**: At The Compleat Food Group we're not just about making food; we're about crafting experiences that feel good, taste good, and do good for everyone. Every day, we delight our customers and consumers with top-quality...

  • Er Advisor

    5 months ago

    Crewe, United Kingdom Head Office Full time

    **The Opportunity**: As an Employee Relations Advisor for Swansway you will play a significant role in contributing to the success of the HR function. The ER Advisor will be required to provide a wide range of support to our dealerships often working in the field. The HR Advisor will act as the first point of contact for managers regarding all HR issues,...