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Service Creation

8 months ago


Feltham, United Kingdom Cisco Systems Full time

**Who You’ll Work With**

Join the team transforming how Cisco works with providers and partners to build compelling managed services & as-a-service offerings.

This role is key to supporting the Service Provider sales teams driving and developing the strategy, physical and virtual offers, outbound program creation for demand generation of product/solution/software sales go-to-market. Experience in the IT sector is critical.

In this role, you will have the opportunity to craft, implement, and grow an emerging business within Cisco. You will work closely with leading technologies and develop compelling offerings, and Sales GTM strategy and driving big bets within our customers.

The service creation team is focused on driving long term strategy and successful execution. You will collaborate with cross-functional groups across sales, product management, operations, and marketing to drive the key security and Security strategies and areas of opportunity in Cisco’s Service Providers.

**Who You Are**
- Understanding of Partner (SP/ITSP/MSP) business models, relationship building and capturing partner mindshare.
- Awareness of MSP Industry trends, addressable market, Cisco products, competitive dynamics and ability to evaluate the applicability of this with partner catalogue and security service offerings.
- Ability to act as a Trusted Advisor, conceptualize End-to-End service offering, winning themes and build a business case with the Partner.
- Ensure timely information (product and buying models) updates to partners for each relevant technology and architecture area.
- Able to work with various internal Cisco teams to build the service offering and develop launch content with partners.
- Able to work with the partner to create the commercial modelling based on service package(s) and SLAs.
- Able to Identify and predict relevant technology challenges and pitfalls in the service offering.
- Able to work with various partner and Cisco teams to create marketing campaign, sales awareness and enablement programs.
- Evangelize partner service offerings and voice-of-the-partner back into BU and Cisco Sales organization.
- Ability to drive program management and governance for the service offering launch.
- Able to collaborate with sales, client executives & delivery teams of partners to deliver the business outcome.
- Able to create GTM models with partners to sell the service offering.

In addition, you:

- You are a self-starter. You have been performing well in a dynamic environment and possess interpersonal skills to run multiple projects with tight deadlines effectively.
- You have strong executive presence, cross-group teamwork, and communication skills that drive influence among the senior leaders across a highly matrixed organization.
- You possess experience in the Service Provider portfolio, industry standard methodologies, and operational processes.
- You are a go-getter and are capable of developing a working knowledge of Cisco architectures, products, and solutions capable of delivering a value proposition to customers.
- You are experienced with solution selling and have a consistent track record of converting engagements into solutions and service sales.
- You engage and build relationships at the client and present complex ideas in succinct yet compelling form that builds urgency to execute the proposed engagement.

Requirements:
Sales Expertise - ability to propose solutions, addressing client business issues and objectives using both Cisco and third-party solutions / services in a clear and concise manner. Having worked closely with Cisco and / or key competitors to build managed services offers is a plus.

Technical Expertise - demonstrated technical expertise in one or more architectures offered via large telcos and MSPs (e.g. SD-WAN, SASE, Security, Campus Networking), academic training or knowledge of Service Provider technologies is required to provide a comprehensive, differentiated, and valuable level of consulting advice to our clients.

Industry Expertise - demonstrated knowledge of telecommunications business to be conversant enough to present a compelling point-of-view to the client of what work should be undertaken, to help the client’s company achieve ambitious advantage and differentiation. Knowledge of ITIL service management is a plus.

Delivery Expertise - proven ability to successfully own the delivery of projects, which exceed client expectations in terms of deliverable quality and positive impact to the business.

**Why Cisco?**

WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not