Software Asset Management Officer

2 weeks ago

London, United Kingdom McDonalds UK (Corporate) Full time

**Company Description**
McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

**Company Vision and Culture**

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

**Serve**:We put our customers and our people first

**Inclusion**:We open our doors to everyone

**Integrity**: We do the right thing

**Community**: We are good neighbours

**Family**: We get better together

**Job Description** Hybrid Working**

This role is based in our East Finchley office working 3 days in the office and 2 days remotely.

**What is the purpose of this role?**

**What team will I be part of?**

**Running Great Restaurant Technology**
- The Software Asset Management Officer will operate as part of Asset and Configuration Management team within the Running Great Restaurant Technology function and will support the wider Technology and Change function.
- The role will also work closely with counterparts in other Leading International Operating Markets (LIOM) as well as the market Deployment team to ensure the timely deployment and testing of required patches and new images.

**Who will my customers be?**
- Restaurants and Franchisees
- Deployment & Testing
- Global VMO
- Cybersecurity & Data
- Service Operations
- Supplier Management
- Change Management

**What will my key accountabilities be?**

Lifecycle Planning and Implementation:

- Accountable for establishing the strategy, plans, and implementation for lifecycle planning and software asset management across the UK&I restaurant and corporate estate.

Annual Investment Programme for Franchisees:

- Provide Franchisees with an annual investment programme encompassing all software components in restaurants, ensuring clear communication and planning for the following year's investment cycles.

OS and Firmware Patch Deployment:

- Develop and maintain an ongoing plan for the deployment of operating system (OS) and firmware patches to ensure optimal performance and security of restaurants within the estate.

Support Cyber Security Team:

- Support the Cyber Security team by maintaining and executing plans for the smooth deployment of security patches, contributing to the overall security posture of the organisation.

Configuration of Images for New Hardware:

- Accountable for the configuration of images for new hardware versions, ensuring seamless integration and functionality

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