Dealer Oversight Officer

4 days ago

Cardiff, United Kingdom The Curve Group Full time

Let us tell you a bit about us
We're a nimble and ambitious financial services specialist. Backing people to fulfil life's hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance.
We thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose by our client every weekto buy their next car, van or motorbike.
This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.
Feel like being part of
The Dealer Oversight team is an integral part of our client as they act as a robust second line of defence, responsible for providing assurance to the business through the effective monitoring of our client's Dealer and Broker Partners. The team handle escalationswhere poor conduct is uncovered or suspected as well as taking a proactive 'business as usual' approach to oversight.
The role of Dealer Oversight Officer is really important to us. You will be responsible for assessing current MI and assuring by our client that our Dealer and Broker Partners are operating in a compliant and TCF manner to meet the standards set out by ourclient and regulatory bodies as an absolute minimum.
This role will be based in our Cardiff City Centre office however, you will be able to work a blend of both home and office each week. You'll be made to feel part of your new team by your Line Manager, and colleagues through regular contact and virtual interaction.
What would your day look like?
- Ensure customers and dealers are provided with a professional, efficient and knowledgeable service at all times
- Ensure a proactive and proportional approach is adopted in order to mitigate risk and achieve the requisite levels of oversight
- Consider current processes and technology to develop the general oversight along with management to enhance both customer and dealer experience.
- Understand & administer the Oversight Framework to proactively provide due diligence to the Dealer and Broker portfolio
- Analyse and proactively respond to relevant Management Information, as well as information gathered from Customer/Dealer surveys and other appropriate sources
- Provide feedback to management and departments identifying any development or training needs based on findings during oversight checks.
- Maintain a comprehensive and up to date knowledge and understanding of our clients' products and services, providing accurate information, and proactively promoting them where appropriate.
- Ensure an up to date and informed knowledge of applicable regulation and legislation in relation to the role and the industry.
- Investigate risks, conducting root-cause analysis to establish the breakdown in controls, and identify underlying Trends and Typologies. Providing feed back to the business for continuous improvement, minimizing the financial impact to the business, and recommendationsfor the implementation of controls to mitigate the risks identified.
- Collaboratively own investigations into cases of Fraud, compiling evidence, submitting witness statements and presenting exhibits to the NaVCIS Vehicle Fraud Unit, Action Fraud and the Police. To liaise with Authorities to assist in the investigation of suspectsand the recovery of assets. To represent the company at court as a witness to convey witness statement evidence if required. To act with the highest degree of professionalism and integrity to maintain the company reputation.
What do we expect of you?
- Financial Services regulatory knowledge is desirable
- Fraud or conduct or compliance experience
- To be an analytical thinker who is able to spot trends
- Ability to analyse large amounts of data and draw out key information
- Ability to remain unbiased when investigating and making decisions
- Able to manage conflicts and resolve quickly
- Self-sufficient and confident to make important decisions based on thorough investigations
- Strong written and verbal communication skills to support report writing and engagement with Key stakeholders
- Knowledge of the FCA Our Work on Motor Finance paper which led to the development of Dealer Oversight in Motor Finance businesses, in 2019.
What can you expect of us?
- A friendly and flexible culture, synonymous with our proposition to our customers.
- A growing organisation that defines itself as being nimble, lean and strong.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A communicative, accessible and approachable ExCo.
And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.
Still curious?
Join us today and we will make the same promises to you as a colleague, as we do to each of our customers. We are committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, genderidentity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave.
backingyoutobringyourbest
Our client is an equal opportunities employer.
We do not accept speculative agency CVs. Any CV received by our client will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

  • Dealer Oversight Officer

    4 days ago

    Cardiff, United Kingdom Motonovo Finance Full time

    **Let us tell you a bit about us** We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We thrive upon saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give...

  • Dealer Oversight Officer

    4 days ago

    Cardiff, United Kingdom Motonovo Finance Full time

    **Let us tell you a bit about us** We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We thrive upon saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first...

  • Dealer Funding Operations Officer

    6 days ago

    Cardiff, United Kingdom The Curve Group Full time

    **Let us tell you a bit about our client** Our client are a nimble and ambitious financial services specialist. Backing people to fulfil life's hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. Our client are a UK-based financial services specialistthat supports our customers across a range of products and...

  • Dealer Onboarding Agent

    6 days ago

    Cardiff, United Kingdom Tandem Bank Full time

    **Core Details** Working Pattern: Monday to Friday (09:00-17:00) **Salary**: £25,000 + up to 20% bonus **The role** We're Tandem. The UK's fairer, greener, digital bank providing hard working people across the UK with sustainable ways to borrow and save. With more than 500 people in London, Blackpool, Cardiff, Durham and Manchester, all working...

  • Dealer Recoveries Collector

    2 days ago

    Cardiff, United Kingdom Aldermore Bank PLC Full time

    We are recruiting for a **Dealer Recoveries Collector** to join our team in Cardiff. Based in our Cardiff office, we offer hybrid working, meaning you can split your time between home and office, and have every weekend off to relax! **What your day will look like**: - Ensure dealers are provided with a professional, efficient, enthusiastic and...

  • Dealer Recoveries Collector

    2 days ago

    Cardiff, United Kingdom Motonovo Finance Full time

    **The Vacancy** We are recruiting for a **Dealer Recoveries Collector** to join our team in Cardiff. Based in our Cardiff office, we offer hybrid working, meaning you can split your time between home and office, and have every weekend off to relax! **What your day will look like**: - Ensure dealers are provided with a professional, efficient, enthusiastic...

  • Dealer Services Advisor

    2 days ago

    Cardiff, United Kingdom Aldermore Bank PLC Full time

    Heard of us? We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. Now is your chance If you enjoy working in a busy, fast paced environment and are looking for a new challenge which involves helping others with...

  • Financial Services Oversight Officer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Starling Bank Limited Full time

    As a Senior Compliance Monitoring Officer at Starling Bank Limited, you will contribute significantly to our mission of revolutionizing the banking experience through technology.This role offers an exceptional opportunity to join our team and take ownership of critical oversight and assurance functions. You will be instrumental in ensuring our business teams...

  • Credit Risk Oversight Officer

    7 months ago

    Cardiff, United Kingdom Julian Hodge Bank Full time

    **Do you want to be part of a **force** for good, helping to make life better for customers & society in the moments that matter?** At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on commercial lending, and specialist residential mortgage...

  • Technical Administrator

    6 days ago

    Cardiff, United Kingdom Aldermore Bank PLC Full time

    Let us tell you a bit about us We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We are a UK-based financial services specialist that supports our customers across a range of products and services. Aldermore...

  • Technical Administrator

    6 days ago

    Cardiff, United Kingdom Motonovo Finance Full time

    **The Vacancy** **Let us tell you a bit about us** We’re a nimble and ambitious financial services specialist. Backing people to fulfil life’s hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We are a UK-based financial services specialist that supports our customers across a range of products and...

  • Dealer Services Advisor

    2 days ago

    Cardiff, United Kingdom The Curve Group Full time

    Dealer Services Advisor Let us tell you a bit about us We're a nimble and ambitious financial services specialist. Backing people to fulfil life's hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance. We thrive upon saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we...

  • Senior Conduct Oversight Professional

    1 week ago

    Cardiff, Cardiff, United Kingdom Starling Bank Full time

    Join us at Starling Bank as a Senior Compliance Monitoring Officer and contribute to our mission of revolutionising banking services.This role is critical in ensuring the Bank meets its regulatory obligations and effectively manages its regulatory compliance and conduct-related risks.Provide second-line defence (2LoD) regulatory compliance oversight over...

  • Senior Compliance Monitoring Officer

    6 days ago

    Cardiff, United Kingdom CPS Group Full time

    /// Senior Compliance Monitoring Officer // Second Line Risk // Risk & Compliance // Financial Services // Hybrid // £35,000 - £40,000 /// Undertaking reviews to deliver the Second Line oversight plan including the ownership of specific reviews (covering the business primary risk categories) Role Purpose *Undertake risk-based oversight activity in line...

  • Chief Governance Officer

    4 weeks ago

    Cardiff, Cardiff, United Kingdom S&You Full time

    The position of Chief Governance Officer at S&You is a senior leadership role that oversees the governance, financial management, and overall administration of the organisation.As a key member of the Executive Committee, you will be responsible for leading the oversight of Wales Lacrosse's strategy and ensuring its effective implementation.The successful...

  • Compliance Officer: Regulatory Expert

    5 days ago

    Cardiff, Cardiff, United Kingdom Starling Bank Limited Full time

    Job OverviewWe are seeking a highly skilled Compliance Officer to join our team at Starling Bank Limited. This role offers a unique opportunity to make a real impact in shaping the future of banking.About the RoleIn this key position, you will provide second-line defense regulatory compliance advice and guidance to our first-line defense teams. Your primary...

  • Compliance and Monitoring Officer Role

    1 week ago

    Cardiff, Cardiff, United Kingdom Starling Bank Full time

    We are seeking a Senior Compliance Monitoring Officer to join our team at Starling Bank, a fully licensed UK bank that combines the culture and spirit of a fast-moving tech company with traditional banking services.This role is designed to provide second-line defence (2LoD) regulatory compliance oversight over first-line defence (1LoD) / business teams,...

  • Sales Associate

    6 months ago

    Cardiff, United Kingdom Tandem Bank Full time

    **Job Title**:Sales Associate **Working Pattern**: Contractual hours will include Monday to Sunday between 9am to 7pm. Hours worked are factored into the departmental rota **Salary**: Up to £27,500 with up to 20% annual bonus and benefits **Location**: Cardiff, Hybrid Working (1-3 days a week) **At Tandem, we're not just a bank; we're a movement for...

  • Sales Administrator

    7 months ago

    Cardiff, United Kingdom Tandem Bank Full time

    **Job Title**:Sales Administrator **Working Pattern**: 36.25 hours per week. Contractual hours will include Monday to Sunday between 9am to 7pm. Core hours will be Monday to Friday with weekend work on a rota. **Salary**: Up to £27,500 with annual bonus and benefits **Location**: Cardiff, Hybrid Working **We're building an amazing team and we're looking...

  • Financial Officer Manager

    5 days ago

    Cardiff, Cardiff, United Kingdom Brook Street Full time

    Location: Cardiff Office-Based (28 hours per week)Contract: Temporary Assignment with Potential for ExtensionEstimated Annual Salary: £34,448 (£16.71 per hour pro rata)About the RoleManage financial processes including invoicing, purchase orders, and expense tracking.Oversight of income and expenditure ensuring accurate account management and profit/loss...