Band 3 Administrator

2 months ago


Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking to recruit a highly organised and dynamic person who is able to use their own initiative

in a busy but friendly place to work.

You need to be able to work under pressure, use your common sense and be able to work

autonomously as well as support the Team.

This is a key role within a specialised service to meet the needs of Children and Young People Looked

After.

The applicant will be office based at Shirley Clinic as the role involves answering the telephone.

The post holder will be managing and processing extremely sensitive and complex

safeguarding information that will require you to be emotionally resilient.

**Main duties, tasks & skills required**:
The position is to assist with processing the paperwork following Health Assessments that have been

undertaken by a Paediatric Doctor or Nurses for Children and Young People 'Looked After' in the Social

Services care system. This would involve circulating report documentation to all the relevant health

professionals involved with the child or young person and corresponding with Social Services.

Other duties will include monitoring and maintaining the Team Inbox, registering new into care children

and young people, booking Initial Health Assessments and preparing paperwork for the Doctors.

Typing of reports when required. Inputting Data, processing recall reports using SystmOne. Scanning,

answering and responding to calls from Foster Carer's and other health professionals.

If you feel you can meet the challenge of a busy, varied and essential role within our Team we would

like to hear from you.

Prospective applicants are welcome to contact the Team Manager or Team Administrator's for further

information.

Contact Name: Suzanne Clement/ Named Nurse

Telephone: 0121 295 3010

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems

**Disclosure and Barring Service Check**:



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