Current jobs related to Band 3 Booking Coordinator-radiology - Solihull - University Hospitals Birmingham

  • Band 3 Booking Coordinator Solihull

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To provide a robust and structured booking service to the Imaging Department within the Solihull Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and...

  • Band 3 Service Coordinator

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    To work as part of a team providing comprehensive support to the bookings team within Imaging, ensuring this is patient focused and patients receive a compassionate and professional service. Working in conjunction with colleagues, patients, service users and internal and external stakeholders. The post holder will work under indirect supervision and will...

  • Band 3 Service Coordinator

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To work as part of a team providing comprehensive support to the bookings team within Imaging, ensuring this is patient focused and patients receive a compassionate and professional service. Working in conjunction with colleagues, patients, service users and internal and external stakeholders. The post holder will work under indirect...

  • Booking Coordinator

    4 months ago

    Solihull, United Kingdom Heath Lodge Clinic Full time

    Are you an experienced administrator or bookings coordinator with relevant experience in a medical setting? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients quick and easy access to MRI (Private and NHS), Ultrasound, X-RAY...

  • Booking Coordinator

    4 months ago

    Solihull, United Kingdom Heath Lodge Clinic Full time

    Are you an experienced medical bookings coordinator or medical administrator? We have a fantastic opportunity for a professional and organised individual to join us as the first point of contact in the Heath Lodge Clinic patient ‘journey’. Offering patients quick and easy access to MRI (Private and NHS), Ultrasound, X-RAY and Pain Management. Heath...

  • Booking Coordinator

    3 months ago

    Solihull, United Kingdom Peopleforce Recruitment Full time

    **Peopleforce Recruitment** **Facilities Booking Administrator** Peopleforce Recruitment are excited to represent and search for a new role to add to an already established team within a global healthcare company at one of their offices in Solihull. This would be a fast paced role working on the assistance of scheduling engineers and more to fix hospital...

  • Bookings Coordinator

    4 months ago

    Solihull, United Kingdom Heath Lodge Clinic Full time

    Your responsibilities in this role include Ensuring all patient appointments are allocated or offered appropriately based on the clinical information detailed in the referral and relevant Consultant protocol. Answer in coming booking calls promptly (together with any general enquiry calls) Check through the new referrals AM/PM for any referral marked urgent...

  • Band 3 Waiting List Coordinator

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: University Hospital Birmingham NHS Foundation Trust is an incredibly rewarding place to work and within the Elective Waiting List Admissions Department you will have the opportunity to make a real difference to patients, their families and the wider community. An exciting opportunity has arisen to work in our fast paced and busy Waiting...

  • Vehicle Booking Coordinator

    12 hours ago

    Solihull, Solihull, United Kingdom Davies Group Full time

    About the Role:We are seeking a skilled Vehicle Booking Agent to join our Vehicle Replacement Group team in Solihull, Birmingham. As a key member of our team, you will be responsible for sensitively communicating with parties involved in car accidents and gathering information for the purposes of processing and assessing a claim.Key Responsibilities:Process...

  • Vehicle Booking Coordinator

    15 hours ago

    Solihull, Solihull, United Kingdom Davies Group Full time

    About the Role:We are seeking a skilled Vehicle Booking Agent to join our Vehicle Replacement Group team in Solihull, Birmingham. As a key member of our team, you will be responsible for sensitively communicating with parties involved in car accidents and gathering information for the purposes of processing and assessing a claim.Key Responsibilities:Process...

  • Band 3 Healthcare Assistant

    3 months ago

    Solihull, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    A fantastic opportunity has arisen in the form of a band 3 Healthcare Assistant at David Bromley House Knowle to work on our friendly mixed in-patient complex care unit who experience mental health issues. A fantastic opportunity has arisen in the form of a band 3 Healthcare Assistant at David Bromley House Knowle to work on our friendly mixed in-patient...

  • Vehicle Booking Coordinator

    4 days ago

    Solihull, Solihull, United Kingdom Davies Full time £22,308

    About the RoleWe are seeking a highly organized and detail-oriented Vehicle Booking Agent to join our Vehicle Replacement Group team in Solihull, Birmingham. As a key member of our team, you will be responsible for sensitively communicating with parties involved in car accidents and gathering information for the purposes of processing and assessing a...

  • Vehicle Booking Coordinator

    4 days ago

    Solihull, Solihull, United Kingdom Davies Full time £22,308

    About the RoleWe are seeking a highly organized and detail-oriented Vehicle Booking Agent to join our Vehicle Replacement Group team in Solihull, Birmingham. As a key member of our team, you will be responsible for sensitively communicating with parties involved in car accidents and gathering information for the purposes of processing and assessing a...

  • Band 3 Maternity Support Worker

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: As part of our recruitment strategy we are looking for Band 3 Maternity support workers to join our community team who cover Solihull Hospital and the surrounding area. The role of the Maternity Support Worker (MSW) is to support the delivery of high quality safe care to women and babies. The MSW will be a competent individual, working as a...

  • Band 3 Administrator

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit a highly organised and dynamic person who is able to use their own initiative in a busy but friendly place to work. You need to be able to work under pressure, use your common sense and be able to work autonomously as well as support the Team. This is a key role within a specialised service to meet the needs of...

  • Band 3 Dental Receptionist

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Solihull Special Care Dental Service (Community Services) provides dental care for people of all ages with additional needs (Special Care Dentistry). An exciting opportunity has arisen for a Dental Receptionist to join our friendly dental team who are committed to providing a service of high quality dental care to patients with additional...

  • Band 3 Maternity Support Worker-maternity

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: As part of our recruitment strategy we are looking for Band 3 Maternity support workers to join our community team who cover Solihull Hospital and the surrounding area. The role of the Maternity Support Worker (MSW) is to support the delivery of high quality safe care to women and babies. The MSW will be a competent individual, working as a...

  • Band 3 Health Care Assistant

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic Band 3 Community Health Care Assistant to come and join us in our Community District Nurse teams in Solihull. Community District Nursing is a busy but rewarding job, you will be surrounded by friendly and supportive colleagues in an environment that encourages new ideas, innovation and...

  • Band 3 Pathway Management Coordinator

    3 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Following the successful expansion and recruitment of the Operational Performance Team, we are looking to recruit further. We have a number of exciting opportunities within the Operational Performance Team at UHB. We are seeking to recruit motivated and enthusiastic individuals to join our rapidly expanding team working on various projects...

  • Band 3 Pathway Management Coordinator

    4 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Following the successful expansion and recruitment of the Operational Performance Team, we are looking to recruit further. We have a number of exciting opportunities within the Operational Performance Team at UHB. We are seeking to recruit motivated and enthusiastic individuals to join our expanding team working on various projects in order...

Band 3 Booking Coordinator-radiology

4 months ago

Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
To provide a robust and structured booking service to the Imaging Department within the Queen Elizabeth Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and updating of information, management or incoming referrals and requests, manage patient admissions and provide all support for smooth patient admissions and discharges.

The post holder will be required to work by the trust values and have empathy and a sympathetic approach to patients, family and their carers, whilst managing complex and confidential information.

**Main duties, tasks & skills required**:
Communication
- Create documents / spreadsheets / reports as required using IT Systems
- Use Trust systems to input electronic data as required
- Input and look up data on Trust IT systems in accordance with Trust policy
- Analyse and extract complex data sets from several different sources
- Ability to analyse and extract complex data sets in relation to patient information from several different sources
- Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision
- Ability to recognise situations that should be referred onto the Supervisor/Line Manager and take prompt and appropriate action
- Identify capacity shortfalls in clinical areas and escalate appropriately
- Ensure patients are listed in chronological order unless clinical priority determines otherwise
- Identify long waiting list patients and any breaches in policy escalating as appropriate
- Organise own day-to-day work tasks showing an ability to prioritise to achieve set timescales
- Ensure case notes are located, collected, and prepped for patients attending clinics following the Trust checking procedures
- Scheduling of patients into clinics ensuring they meet capacity
- Where required by job role assist in ensuring that protocol required tests/ procedures are undertaken to the schedule within specific protocols

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good general Education (E.g. GSCE English and Maths A-C, GCSE Level 9-4)
- Business Administrative NVQ Level 3 or equivalent experience in an administrative role

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (e.g.Word, Excel and Outlook)
- Experience of using IT systems
- Experience of working in a busy environment

**Disclosure and Barring Service Check**: