Apprenticeship Hub Coordinator

2 weeks ago


Swindon, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - Operational Services**Title**:

- Apprenticeship Hub Coordinator**Contract type**:

- QA Ltd Permanent**Job advert**:
**Role: Apprenticeship Hub Coordinator**

**Location: Swindon/Remote**

As a Customer Service Coordinator for QA Apprenticeships you will be assisting apprentices on a day to day basis by answering a variety of queries.
- This role gives you the opportunity to support apprentices throughout their programme with us and is a key role in our customer service offering.**About the role**:

- Provide a responsive contact desk for all QA Apprentices as well as both external and internal stakeholders
- Pro-actively reach out to apprentices for training or programme updates and information
- Record all incoming enquiries by documenting the enquiry and response

**About you**:

- Experience within an office environment or a customer service role
- Working to defined deadlines where high levels of accuracy are required
- Experience of working in Apprenticeships or Vocational training (desired)
- Experience of scheduling (desired)

**And what can we offer you?**
- Competitive salary with a whole host of excellent benefits
- 3 full training days from a wide range of courses
- Continuous performance development
- 2 days off for charity work
- Work for a company that promotes Wellbeing (Mindfulness classes, fitness classes, wellbeing campaigns throughout the year with QA's approved listeners)
- Work with some of the biggest brands there are
- Hybrid working

**Equal Opportunities**:

- At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's placeAt QA, we’re 100% committed to breaking down barriers, eliminating discrimination and ensuring equal opportunities so that diversity can flourish here. As a market leader in digital education, it’s our duty to drive diversity & inclusion not only for ourselves, but also the wider industry, the clients we serve and the communities in which we work.#LI-hybrid - #LI-AW1Vacancy location

**Location**:

- South West, Wiltshire, SwindonGeneral information

**Reference **:1000006996



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