Desktop Support/ Technical Support Engineer

2 weeks ago

Cambridge, United Kingdom Global Technology Solutions Ltd Full time

Desktop Support/ Technical Support engineer
location: Cambridge

**Salary**:£30,000-£40,000
Permanent role
Hybrid working: 3 days for the office, 2 days remotely.
The company is a leading Managed Services business providing and a market leading IT Service solutions provider.
They strive to research, develop, and deliver the products, services and solutions needed by our customers to support their primary goals of supporting their customers, providing optimum customer experiences, and ultimately delivering successful outcomes.
The Role
We are looking for a passionate and motivated Tier 2 Support Engineer who has proven commercial experience in supporting Microsoft, Networking and Security products.
The role is to work with their internal Support Engineer teams, third party suppliers and other company teams to achieve high levels of security, availability, reliability and supporting systems, leading their continuous improvement. You will also help to mentorand coach the service desk team Tier 1 to achieve Microsoft competencies and accreditations.
Some key aspects of the role will include:

- Providing support on Microsoft Azure platforms
- Configuration and monitoring of Azure, O365, Network and Web services.
- Preparing and maintaining documentation in support of technical work instructions
- Preparing for and managing the change processes in line with policy and process
To be successful in this role it will be essential that you can demonstrate expert working
knowledge of the following:

- Significant demonstrable experience in a supporting role (minimum 10 years)
- Expert knowledge of Configuring web and function apps
- Experience with Azure Front door and WAF Policies
- Must have AZ 104 current certification
- Demonstrate experience of configuration and monitoring of API Manager
- Expert knowledge of Application insights configuration and monitoring
- Detailed knowledge of Azure Service Bus
- Working experience with Azure SQL
What can the company offer you?
- Hybrid working, at home and in the office
- A competitive salary £30K to 40K
- 25 days annual holiday with birthday off in addition.
- Employee Assistance Program
- Death in Service to the value of 2 times salary
- Entrance to the Company health cash plan with Simply Health.
- Training and paid courses
- Company Pension
Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

  • Technical Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Technical Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • IT Support Engineer

    1 week ago

    Cambridge, United Kingdom SDL Solutions Limited Full time

    IT Support Engineer required by a well-established IT Support company based in Cambridge. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job - A general technical; understanding of Network Servers & Support - Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active...

  • Desktop Support Intern

    4 weeks ago

    Cambridge, United Kingdom SLB Full time

    Job Title: Desktop Support Intern  Location: Cambridge, UK. SLB Cambridge Research (SCR) is part of SLB’s global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    1 week ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    6 days ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    12 hours ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    5 days ago

    Cambridge, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • IT Support Engineer

    7 days ago

    Cambridge, United Kingdom REED Full time

    **IT SUPPORT ENGINEER // IT SUPPORT // TROUBLESHOOT // MS WINDOWS // LINUX // NETWORKING // CAMBRIDGE // 4 MONTHS // ONSITE // £17.47/hour** **REED Technology are working with a client in Cambridge who require a IT Support Engineer to support their site as well as other sites across Cambridgeshire. The post holder will be working in teams focussing on user...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Deskside Support Engineer

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...

  • Technical Support Engineer

    3 weeks ago

    Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide. Position...

  • Technical Support Engineer

    4 weeks ago

    Cambridge, United Kingdom The One Group Full time

    Product Support Engineer Cambridge / UK Remote £28k-£40k Please note this is not an IT Support position and are not looking for someone with an IT Support background. This is technical product support and are looking for someone with previous product support experience, or a STEM / Computer Science graduate. **The Role**: - Provide Technical Support...

  • Technical Support Engineer

    3 weeks ago

    Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide.Position...

  • Technical Support

    4 weeks ago

    Cambridge, United Kingdom Exact Sourcing Limited Full time

    Our client in Cambridge is looking for a Technical Support Engineer to support their in house application. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support. The role will see you develop your skills within...