IT Support Engineer

3 weeks ago


Cambridge, United Kingdom SDL Solutions Limited Full time

IT Support Engineer required by a well-established IT Support company based in Cambridge.

You must have good customer service skills and IT knowledge to join their existing team.

Purpose of the Job
- A general technical; understanding of Network Servers & Support
- Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable.

Skills required
- Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person at the head officeand at various sites.
- Technical experience and has worked in this type of role previously.
- Ability to diagnose faults and solve technical issues
- Support existing customers
- Develop relationships with customer and deploy projects
- Excellent communication skills, both written & verbal
- Understanding of web technologies, databases, cloud technologies

Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare,Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior

Commutable from: - Letchworth, Baldock, Royston, Ware, Hertford, Biggleswade, Sandy, Saffron Walden, Haverhill, St Neots, St Ives, Cambridge

IT Support Engineer - Cambridge



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