Technical Support

2 weeks ago


Cambridge, United Kingdom Exact Sourcing Limited Full time

Our client in Cambridge is looking for a Technical Support Engineer to support their in house application. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.

The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users. You will work to maintain strong working relationships and ensure resolution of system issues, provide training and support as well as on-boarding new team members and Application changes

The company offers great benefits and on site parking close to the heart of Cambridge, once weekly travel to London is also required for this role, this is a really great opportunity for someone to make their own and grow with the company as they take on more support.

As the Technical Support Engineer you will:

Promptly respond to requests submitted via ticketing system
Identify and provide training for end users
Create and maintain Manuals
Assist with projects from Stakeholders
Application fixes and enhancements
On-boarding new team members
Perform system audits
As the Technical Support Engineer you will have:

Spanish and/or Italian language
Bachelor’s degree, or other related work experience
Excellent troubleshooting and analytical skills
Great communication and training skills
Exceptional attention to detail
Proficient with MS Office 365
Experience using Smartsheet and PowerBI and SDL advantage
Related professional certifications preferred (i.e., PMP, DASM, ITL, etc.)
If you like the sound of the Technical Support Engineer role and have the experience of working in a similar role or environment, please get in touch by sending us an email with your application.  Please contact us on (phone number removed) or email (url removed).

By applying for this Technical Support Engineer role, you are agreeing to your CV being held in our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.

We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.

If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter (@ExactSourcing) or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency


  • Technical Support Specialist

    Found in: Talent UK 2A C2 - 3 weeks ago


    Cambridge, United Kingdom Oho Group Ltd Full time

    Technical Support SpecialistThe exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support requests appropriately and to provide a single point of...


  • Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide. Position...

  • Technical Support Engineer

    Found in: Whatjobs ES C2 - 7 days ago


    Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide.Position...

  • Hardware Technical Support

    Found in: Talent UK 2A C2 - 7 days ago


    Cambridge, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a UK manufacturer or window and door furniture, who are looking to recruit a knowledgeable Hardware Technical Support to join their team.Our client, is a successful UK hardware company and has been successfully trading with developers, contractors and window manufacturers for over 50 years. They are known...

  • Hardware Technical Support

    Found in: Whatjobs ES C2 - 7 days ago


    Cambridge, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a UK manufacturer or window and door furniture, who are looking to recruit a knowledgeable Hardware Technical Support to join their team.Our client, is a successful UK hardware company and has been successfully trading with developers, contractors and window manufacturers for over 50 years. They are known...

  • Technical Support

    9 hours ago


    Cambridge, Cambridgeshire, United Kingdom Exact Sourcing Limited Full time

    Our client in Cambridge is looking for a Technical Support Engineer to support their in house application. The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support. The role will see you develop your skills within...


  • Cambridge, United Kingdom Global Technology Solutions Ltd Full time

    Desktop Support/ Technical Support engineer location: Cambridge **Salary**:£30,000-£40,000 Permanent role Hybrid working: 3 days for the office, 2 days remotely. The company is a leading Managed Services business providing and a market leading IT Service solutions provider. They strive to research, develop, and deliver the products, services and solutions...


  • Cambridge, United Kingdom Mellis Blue Accountancy Recruitment Full time

    **Bilingual Technical Support Engineer**: - Experience working in a helpdesk customer support role within a software/hardware product development organisation - Excellent written and verbal communication skills - Ideally bilingual English and Italian/Spanish/French/Portuguese - Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS,...


  • Cambridge, Cambridgeshire, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide. Position...


  • Cambridge, Cambridgeshire, United Kingdom Chase Taylor Recruitment Ltd Full time

    Chase Taylor Recruitment are currently working with a UK manufacturer or window and door furniture, who are looking to recruit a knowledgeable Hardware Technical Support to join their team. Our client, is a successful UK hardware company and has been successfully trading with developers, contractors and window manufacturers for over 50 years. They are...


  • Cambridge, United Kingdom Global Technology Solutions Ltd Full time

    Desktop Support/ Technical Support engineer location: Cambridge **Salary**:£35,000-£40,000 Permanent role Hybrid working: 3 days for the office, 2 days remotely. The company is a leading Managed Services business providing and a market leading IT Service solutions provider. They strive to research, develop, and deliver the products, services and solutions...


  • Cambridge, United Kingdom The HireWorks Ltd Full time

    Were working with a fantastic company who are looking for someone to join their Customer Support team in a technical field based role where you will go out to customers homes to deliver and install new products.The role will be fully field based across the south of the UK usually having 3-4 appointments a day. The companies head office is based in West...


  • Cambridge, United Kingdom The HireWorks Ltd Full time

    Were working with a fantastic company who are looking for someone to join their Customer Support team in a technical field based role where you will go out to customers homes to deliver and install new products.If your skills, experience, and qualifications match those in this job overview, do not delay your application.The role will be fully field based...


  • Cambridge, United Kingdom The HireWorks Ltd Full time

    Were working with a fantastic company who are looking for someone to join their Customer Support team in a technical field based role where you will go out to customers homes to deliver and install new products.If your skills, experience, and qualifications match those in this job overview, do not delay your application.The role will be fully field based...

  • Technical Support Engineer

    Found in: Jooble UK C2 - 7 hours ago


    Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, Cambridgeshire, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service...


  • Cambridge, United Kingdom Global Technology Solutions Ltd Full time

    Az 104/ Azure engineer location: Cambridge **Salary**:£40,000-£60,000 Permanent role Hybrid working: 3 days for the office, 2 days remotely. The company is a leading Managed Services business providing and a market leading IT Service solutions provider. They strive to research, develop, and deliver the products, services and solutions needed by our...

  • Technical Consultant

    3 weeks ago


    Cambridge, United Kingdom The People Network Full time

    **Technical Consultant** A great new opportunity has become live for a Technical Consultant to join an innovative Output Management Consultancy to assist with the sales process by providing technical assistance, proof of concepts, configuration of demonstration environments and translatinga business case into technical solutions. Working in a small but...


  • Cambridge, United Kingdom Revvity Full time

    We are currently seeking an IT Technical Specialist to join us on a full-time, permanent basis. This is a support role, located at our UK Cambridge office. This position is primarily focused on supporting the local Cambridge office, although it will also cover remote support for other sites across Europe. **Responsibilities**: - Diagnose and resolve...

  • Technical Manager

    2 weeks ago


    Cambridge, United Kingdom CSC Recruitment Ltd Full time

    Our client, a leading force in the renewable energy sector in construction, specializes in overseeing projects throughout the United Kingdom and Northern Europe. In response to impressive growth, they are currently in search of a Technical Manager to join their expanding team. This is a hybrid role, the chosen candidate will play a pivotal role in...