Technical Support Engineer- Microsoft Expert

3 weeks ago


Cambridge, United Kingdom Global Technology Solutions Ltd Full time

Desktop Support/ Technical Support engineer
location: Cambridge

**Salary**:£35,000-£40,000
Permanent role
Hybrid working: 3 days for the office, 2 days remotely.
The company is a leading Managed Services business providing and a market leading IT Service solutions provider.
They strive to research, develop, and deliver the products, services and solutions needed by our customers to support their primary goals of supporting their customers, providing optimum customer experiences, and ultimately delivering successful outcomes.
The Role
We are looking for a passionate and motivated Tier 2 Support Engineer who has proven commercial experience in supporting Microsoft, Networking and Security products.
The role is to work with their internal Support Engineer teams, third party suppliers and other company teams to achieve high levels of security, availability, reliability and supporting systems, leading their continuous improvement. You will also help to mentorand coach the service desk team Tier 1 to achieve Microsoft competencies and accreditations.
Some key aspects of the role will include:

- Providing support on Microsoft Azure platforms
- Configuration and monitoring of Azure, O365, Network and Web services.
- Preparing and maintaining documentation in support of technical work instructions
- Preparing for and managing the change processes in line with policy and process
To be successful in this role it will be essential that you can demonstrate expert working
knowledge of the following:

- Significant demonstrable experience in a supporting role (minimum 10 years)
- Expert knowledge of Configuring web and function apps
- Experience with Azure Front door and WAF Policies
- Demonstrate experience of configuration and monitoring of API Manager
- Expert knowledge of Application insights configuration and monitoring
- Detailed knowledge of Azure Service Bus
- Working experience with Azure SQL
What can the company offer you?
- Hybrid working, at home and in the office
- A competitive salary £30K to 40K
- 25 days annual holiday with birthday off in addition.
- Employee Assistance Program
- Death in Service to the value of 2 times salary
- Entrance to the Company health cash plan with Simply Health.
- Training and paid courses
- Company Pension
Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.



  • Cambridge, United Kingdom Microsoft Full time

    Overview Microsoft Azure Edge + Platform (E+P) is a globally distributed team of engineers, architects, program managers, product managers, business program managers, business administrators, user experience researchers and designers who are responsible for the platform for Microsoft and for delivering Microsoft’s edge vision. We create the most...


  • Cambridge, United Kingdom Microsoft Full time

    Over the coming decade, deep learning will have a transformational impact on the natural sciences. The consequences are potentially far-reaching and could dramatically improve our ability to model and predict natural phenomena over widely varying scales of space and time. Our AI4Science team encompasses world experts in machine learning, computational...


  • Cambridge, United Kingdom Microsoft Full time

    Overview Over the coming decade, deep learning looks set to have a transformational impact on the natural sciences. The consequences are potentially far-reaching and could dramatically improve our ability to model and predict natural phenomena over widely varying scales of space and time. Our team encompasses world-leading experts in machine learning,...


  • Cambridge, United Kingdom Microsoft Full time

    Microsoft Research works with the world's best researchers, moving with the current of technology as it rapidly evolves. Together we share the motivation to seek innovative solutions to the world's toughest challenges and improve the lives of people everywhere. **Responsibilities**: **Qualifications**: Required: - Completed (or on-track to complete) a PhD...


  • Cambridge, United Kingdom Microsoft Full time

    We invite early-career researchers to join our two-year postdoctoral residency programme in the Calc Intelligence team at Microsoft Research Cambridge. Spreadsheets are the world’s most widely used end-user programming technology and the definitive low-code and no-code platform. The recent success of **large language models** (LLMs) creates an...


  • Cambridge, United Kingdom Microsoft Full time

    Overview Microsoft's Azure Research is seeking a highly motivated and skilled Postdoctoral Researcher with expertise in Security and Systems.  Our team conducts pioneering research in the design and analysis of systems that guarantee strong security and privacy properties to cloud users, and in novel applications that are enabled by emerging...


  • Cambridge, United Kingdom Global Technology Solutions Ltd Full time

    Az 104/ Azure engineer location: Cambridge **Salary**:£40,000-£60,000 Permanent role Hybrid working: 3 days for the office, 2 days remotely. The company is a leading Managed Services business providing and a market leading IT Service solutions provider. They strive to research, develop, and deliver the products, services and solutions needed by our...


  • Cambridge, United Kingdom Microsoft Full time

    Overview Microsoft’s Azure Research is seeking a world-class Postdoctoral Researcher with expertise in the design, implementation, and/or verification of critical systems to join our Security and Privacy team in Cambridge, UK. Our team conducts pioneering research in the design, analysis, and verification of systems that guarantee strong security...


  • Cambridge, United Kingdom Microsoft Full time

    Overview In , people are at the center of everything we do. Our technology aims at bringing people closer together— from remote coworkers socializing, to building deeper connections to global leaders collaborating on the biggest challenges of our time, and everything in-between. is the research arm of , and its main office is located in Cambridge,...


  • Cambridge, United Kingdom Microsoft Full time

    Overview For our Microsoft Research Cambridge, UK, location, we are seeking Principal Researcher (equivalent to Director level/(US) tenured associate professor) candidates in the area of Machine Learning for Gaming and AI. We encourage applications from all candidates who are excited to tackle challenges that arise in applications of machine learning...


  • Cambridge, United Kingdom The One Group Full time

    Product Support Engineer Cambridge / UK Remote £28k-£40k Please note this is not an IT Support position and are not looking for someone with an IT Support background. This is technical product support and are looking for someone with previous product support experience, or a STEM / Computer Science graduate. **The Role**: - Provide Technical Support...


  • Cambridge, Cambridgeshire, United Kingdom Expert Employment Full time

    Health and Safety Executive Expert Health and Safety Executive Expert required to adapt and create suitable risk controls for innovative scientific investigations. The Facilities & HSE team support multi-disciplinary science, engineering and data analytics teams. Skills: NEBOSH Diploma Affiliation(s): Tech or GradIOSH or CMIOSH Degree or equivalent ...


  • Cambridge, United Kingdom The People Network Full time

    **Microsoft Dynamics Technical Analyst** A great new opportunity has become live for a Microsoft Dynamics Technical Analyst to join a market leader in Banking software to support the ongoing management, integrations and improvements to key business information systems, including Microsoft DynamicsCE. This is more of a stand-alone automatous role where...

  • Senior Researcher

    1 week ago


    Cambridge, United Kingdom Microsoft Full time

    Generative AI is revolutionizing how we create, share, work with, and consume content. At Microsoft, we run the biggest platform for collaboration and productivity in the world with hundreds of millions of consumer/enterprise users. Tackling AI efficiency challenges is crucial for delivering these experiences at scale. Within our Microsoft wide Systems...


  • Cambridge, United Kingdom Microsoft Full time

    **Responsibilities**: If accepted for this internship, you will be collaborating with machine learning and social science researchers, designers, and engineers, to understand and explore the problem space. It is expected that the findings will be presented to Microsoft research and product development groups, in the form of an audiovisual presentation and/or...


  • Cambridge, United Kingdom Microsoft Full time

    As part of our research in Privacy Preserving Machine Learning Initiative, we are exploring novel architectures for improving privacy and confidentiality in machine learning models. We are looking for research interns to help us advance state of the art of the research in developing novel and explainable models to leverage information from multiple...

  • IT Support Engineer

    7 days ago


    Cambridge, United Kingdom SDL Solutions Limited Full time

    IT Support Engineer required by a well-established IT Support company based in Cambridge. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job - A general technical; understanding of Network Servers & Support - Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active...


  • Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide. Position...


  • Cambridge, United Kingdom SoCode Limited Full time

    Technical Support Engineer | 40-50K | Hybrid | Cambridge Our client is a leading provider of innovative solutions within the inkjet industry. Their cutting-edge technology and commitment to excellence have positioned us as a key player in the market. They specialize in delivering high-quality printing solutions to our diverse clientele worldwide.Position...


  • Cambridge, United Kingdom Microsoft Full time

    Microsoft Research Cambridge UK is seeking an exceptional post-doctoral researcher to explore the impact of generative AI on human cognition. This is an exciting opportunity to develop experience in corporate research and the intersection of academic, company, and customer impact. You should be a self-starter with a passion for exploring the short - and...