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Customer Call Handler

4 weeks ago

Leeds, United Kingdom Page Personnel Full time

3 - 6 month temp role with possibility of being made perm
- Weekly pay

**About Our Client**:
The organisation is a leader within the public sector. With an impressive workforce of over 1,000, this company provides essential services across the United Kingdom, with a focus on driving improvement and efficiency.

As a Customer Call Handler you will be:

- Professionally and courteously manage inbound customer calls
- Log all customer interactions with accuracy and attention to detail
- Forward calls to the appropriate department or team member as necessary
- Maintain a strong knowledge of company services to provide accurate information to customers
- Follow all company policies and procedures regarding customer interaction and data privacy

**The Successful Applicant**:
A successful Customer Call Handler should have:

- 2 years experience with call centre environments
- Excellent communication and interpersonal skills
- Proficiency in using computer systems and software
- The ability to work well in a team environment
- A customer-focused approach and a commitment to providing high-quality service

**What's on Offer**:
In return, our client can offer:

- 3 - 6 month temp role with the possibility of going perm
- Weekly pay
- Free on-site parking
- An inclusive and collaborative company culture
- The opportunity to work in Leeds, a vibrant city with excellent amenities and transport links
- Hybrid working once training is completed

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