Customer Call Handler

1 week ago


Leeds, Leeds, United Kingdom Page Personnel Full time

  • 6 month temp role with possibility of being made perm
  • Weekly pay

About Our Client:

The organisation is a leader within the public sector.

With an impressive workforce of over 1,000, this company provides essential services across the United Kingdom, with a focus on driving improvement and efficiency.


As a Customer Call Handler you will be:

  • Professionally and courteously manage inbound customer calls
  • Log all customer interactions with accuracy and attention to detail
  • Forward calls to the appropriate department or team member as necessary
  • Maintain a strong knowledge of company services to provide accurate information to customers
  • Follow all company policies and procedures regarding customer interaction and data privacy

The Successful Applicant:

A successful Customer Call Handler should have:

  • 2 years experience with call centre environments
  • Excellent communication and interpersonal skills
  • Proficiency in using computer systems and software
  • The ability to work well in a team environment
  • A customerfocused approach and a commitment to providing highquality service

What's on Offer:

In return, our client can offer:
month temp role with the possibility of going perm

  • Weekly pay
  • Free onsite parking
  • An inclusive and collaborative company culture
  • The opportunity to work in Leeds, a vibrant city with excellent amenities and transport links
  • Hybrid working once training is completed

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