Customer Service Administrator

7 months ago


London, United Kingdom Assistive Solutions Full time

**Job Title**: Customer Service Administrator

**Location**:14 Dunn Street, London

**Salary**: £20,000 per annum

Assistive Solutions are a Disability Confident Employer.

We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team.

We are currently looking for a Business Administrator to join our fantastic team in Dalston, East London.

**About the role**:
You will be working as part of small Customer Support Team, helping disabled students in higher education access specialist support and equipment.

Key duties:

- Answering telephone calls
- Taking telephone orders
- Updating customer database on every communication
- Following established Order workflows
- Liaising with Students
- Liaising with Tutors
- Booking deliveries, Tutors and taking good care of customers
- Provide assistance to Technical Engineers with Order paperwork
- Other administrative work as required

**About you**:
Professional Attributes:

- Excellent communication skills
- Friendly and courteous phone manner
- Good basic numeracy skills
- Good organisational skills
- Knowledge of MS Word and MS Excel
- Knowledge of computers is a bonus

Interpersonal Qualities:

- Likes helping people
- Personable
- Reliable
- Punctual
- Good fun
- Team player

Please click the APPLY button to submit your CV.



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