Property Support Assistant
6 months ago
Our client is looking to appoint a Property Support Assistant to be based in Inverness. This is a full time, permanent role Monday - Friday. Reporting to the Director, the successful applicant will support a team of Property Managers and their portfolios with the co-ordination and management of associated administration tasks. This includes responsibility for delivering a best-in-class customer service delivery model, whilst adhering to the customer excellence charter.
**Duties include**:
- Customer Experience/Engagement:
- Responsible for the delivery of the customer excellence charter.
- Building and maintaining relationships with both customers and contractors.
- Responsible for processing and distributing regular customer communications.
- Administration co-ordination: _
- Instructing and monitoring contractor maintenance tasks on behalf of property managers.
- Responsible for the management, movement and recording of property keys.
- Assist property managers with administration elements of customer insurance claims.
- Assisting with the preparation and distribution of quarterly customer invoices.
- Responsible for processing property sales.
- Record keeping: _
- Ensuring customer records are kept accurately and up to date.
- Monitoring and maintaining both personal and shared mailboxes.
- KPI’s:_
- Overseeing customer satisfaction including complaints and surveys.
- Monitoring and reporting customer response times.
**Person Specification**:
- Previous experience in a customer service/administration based role.
- Strong communicator.
- Ability to work well as part of a team.
- Proficient using Office 365.
- Ability to work to targets.
- Works well under pressure.
- Previous experience using a CRM based system is preferable, but not essential.
- Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. _
**Job Types**: Full-time, Permanent
**Salary**: From £23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Administration: 1 year (required)
- Customer Service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Property Assistant
5 months ago
Inverness, United Kingdom Macleod & MacCallum Ltd Full timeAs an award winning Legal firm employing 55 people with offices in Inverness and Portree, we are looking to recruit a Property Department Assistant to work at our Inverness office joining our busy and progressive Estate Agency Department. Applicants should have excellent communication and organisational skills, a good work ethic and the ability to function...
-
Support Assistant
5 months ago
Inverness, United Kingdom OAKRIDGE SUPPORT SERVICES LTD Full timeWe are looking for a full-time Support Assistant to join our fantastic team here at Oak Ridge, which is situated on the east side of Inverness, close to the city centre. Oak Ridge is a privately owned establishment, which was purpose-built and provides accommodation and a housing support service to 16 adults with a mild learning disability. At Oak Ridge, we...
-
Housekeeping Assistant
6 months ago
Inverness, United Kingdom Eildon Support Services Full timeWe require housekeeping assistants to work 5 days per week to include every second weekend in the height of season. Part-time position also available. - Hard working and able to manage a physically demanding job - Ability to work to deadlines and work efficiently under pressure - Cleaning bedrooms and public area to the highest of standards - Linen...
-
Housekeeping Assistant
5 months ago
Inverness, United Kingdom Eildon Support Services Full timeWe require housekeeping assistants to work 5 days per week to include every second weekend in the height of season. Part-time position also available. - Hard working and able to manage a physically demanding job - Ability to work to deadlines and work efficiently under pressure - Cleaning bedrooms and public area to the highest of standards - Linen...
-
Housekeeping Assistant
6 months ago
Inverness, United Kingdom Eildon Support Services Full timeWe require housekeeping assistants to work 5 days per week to include every second weekend in the height of season. Part-time position also available. - Hard working and able to manage a physically demanding job - Ability to work to deadlines and work efficiently under pressure - Cleaning bedrooms and public area to the highest of standards - Linen...
-
Housekeeping Assistant
5 months ago
Inverness, United Kingdom Eildon Support Services Full timeWe require housekeeping assistants to work 5 days per week to include every second weekend in the height of season. Part-time position also available. - Hard working and able to manage a physically demanding job - Ability to work to deadlines and work efficiently under pressure - Cleaning bedrooms and public area to the highest of standards - Linen...
-
Health and Safety Professional
4 weeks ago
Inverness, Highland, United Kingdom Construction & Property Recruitment Full timeConstruction & Property Recruitment is seeking a highly motivated and detail-oriented Health & Safety Coordinator to support the management, monitoring, and continuous improvement of the company's H&S systems. The ideal candidate will promote, advise, train, and consult on all aspects of Health and Safety and environmental issues within a construction...
-
Health and Safety Coordinator
4 weeks ago
Inverness, Highland, United Kingdom Construction & Property Recruitment Full timeConstruction & Property Recruitment is seeking a motivated and detail-oriented Health & Safety Coordinator to support the management, monitoring, and continuous improvement of the company's H&S systems. As the H&S Coordinator, you will be responsible for promoting, advising, training, and consulting on all aspects of Health and Safety and environmental...
-
Associate Director
5 months ago
Inverness, United Kingdom Castle View Personnel Full time**Duties & Responsibilities** - Customer Experience/Engagement: _ - Act in an advisory capacity with the Head of Property Management on the creation and delivery of the customer excellence charter. - Act in an advisory capacity with the Technical Services Department on the creation of procedures. - Assess and identify opportunities for continuous improvement...
-
Property Caretaker
5 months ago
Inverness, United Kingdom Pacemaker Cleaning Services Ltd Full time**Responsibilities**: - Unlocking and opening property in the morning - Clean communal entrance to building - Provide companionship and emotional support to residents. - Maintain a clean and orderly environment. - Caryy out routine safety checks **Job Types**: Part-time, Permanent Part-time hours: 10 per week **Salary**: £12.00 per hour **Benefits**: -...
-
Rural Property Expert
4 weeks ago
Inverness, Highland, United Kingdom Bidwells Full timeRural Property Expert Bidwells' Highland team is seeking an experienced professional to join their growing team. The Inverness and Fort William-based EM&P team provides expert advice on rural and residential property, planning and development opportunities, as well as valuation and rural property sales. We're looking for candidates with property experience...
-
Administration Assistant
6 months ago
Inverness, United Kingdom Blue Arrow Full timeOur Public Sector client based in Inverness are looking for an Administration Assistant on a full time, temporary basis. The main purpose of the role is to provide support to professional staff within the section. The post holder will maintain database information, statutory property information, carry out analysis and evaluations, raise helpdesk requests...
-
Commercial Property Preservation Specialist
4 days ago
Inverness, Highland, United Kingdom Rentokil Initial Full timeAre you looking for a challenging and rewarding career in property preservation?We have an exciting opportunity for a Commercial Property Preservation Specialist to join our team at Rentokil Initial.About the RoleIn this field-based role, you will visit new and existing customers, survey their properties, and determine solutions to address or prevent...
-
Cleaner
5 months ago
Inverness, United Kingdom Eildon Support Services Full timeWe require housekeeping assistants to work 5 days per week to include every second weekend in the height of season. Part-time position also available. - Hard working and able to manage a physically demanding job - Ability to work to deadlines and work efficiently under pressure - Cleaning bedrooms and public area to the highest of standards - Linen...
-
Senior Property Factoring Officer
5 months ago
Inverness, United Kingdom Castle View Personnel Full timeOur client is looking to appoint a Senior Factoring Officer on a full time, permanent basis. The role can be based from Inverness or Invergordon with regular site visits required. The Senior Factoring Officer is responsible for managing the Factoring Team and ensuring that the services provided to customers are financially sustainable for factored and...
-
Property Management Associate Director
5 months ago
Inverness, United Kingdom C & P Recruitment Full timeMy client is a leading Property Management firm dedicated to providing exceptional services in property management, development, and investment. With a focus on integrity, innovation, and client satisfaction. They are currently seeking a dynamic and experienced individual to join the team as an Associate Director, with a minimum of 5 years factoring...
-
Rural Property Specialist
1 month ago
Inverness, Highland, United Kingdom Bidwells Full timeAbout the RoleBidwells is seeking an experienced Rural Professional to join their growing team in the Highlands. As a key fee earner, you will collaborate with the Estate Management and Professional (EM&P) team, working closely with our Inverness and Fort William offices.The successful candidate will have property experience in the rural sector, with a...
-
Rural Property Specialist
4 weeks ago
Inverness, Highland, United Kingdom Bidwells Full timeAbout UsBidwells is a leading property consultancy with a strong presence in the Highlands. We are seeking an experienced Rural Professional to join our team, working closely with our Inverness and Fort William offices.Key ResponsibilitiesCollaborate with the Estate Management and Professional (EM&P) team to provide expert advice on rural and residential...
-
Rural Property
2 weeks ago
Inverness, Highland, United Kingdom Bidwells Full timeBidwells’ Highland team is seeking an experienced Rural professional (various levels of seniority considered) to join their growing team! The Inverness and Fort William-based EM&P team provides expert advice on rural and residential property, planning and development opportunities, as well as valuation and rural property sales. We’re looking for...
-
Assistant Surveyor
5 months ago
Inverness, United Kingdom Eco Evals Full timeAssistant Surveyor Location: Inverness Company Overview: Join our team at ECO Evals, a quality provider of surveying and retrofit assessment services in Scotland. We specialize in supporting installers in implementing renewable heating, insulation, and solar panel solutions for residential properties. As an Assistant Surveyor, you will play a vital role in...