Admin & Clerical - Patient Booking Clerk Outpatients

4 weeks ago


Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

You will work as part of a large team, supporting other team members and will need to work closely with clinic prep staff, medical secretaries, outpatient and medical staff and with clerical supervisors and managers throughout the hospitals to deliver the Access targets and a patient focused booking service.

We are looking to appoint a Patient Booking Clerk to work in a call centre environment at Ysbyty Gwynedd Bangor to provide a professional, efficient and effective centralised booking service for a variety of outpatient clinics.

You will need to use initiative in sometimes complex situations to ensure that patients are booked in line with local and national Access targets.

You will work as part of a large team, supporting other team members and will need to work closely with clinic prep staff, medical secretaries, outpatient and medical staff and with clerical supervisors and managers throughout the hospitals to deliver the Access targets and a patient focused booking service.

The ability to speak Welsh is essential for this role.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Working in a highly pressurised Booking Team, within a busy call centre environment. You will need to provide an accurate and efficient administrative function to facilitate the delivery of a professional and effective service for patients.

You will need to work as part of a large multi disciplinary team ensuring the delivery of Access targets and a patient focused booking service


  • Ward Clerk

    18 hours ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with...

  • Ward Clerk

    14 hours ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and...

  • Ward Clerk

    1 month ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with...

  • Support Secretary

    16 hours ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview The Ward Clerk will give efficient clerical assistance to the Unit. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients. By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and...


  • Bangor, United Kingdom Kennedy Recruitment Full time

    Do you have experience in administrative roles? Are you proud of your attention to detail and work ethic? In this role, you will provide efficient and effective administrative support to the team. Read on to find out more about this exciting opportunity. **Your Duties**: - Type reports, memos, letters, forms, minutes etc. to a high standard using Word -...


  • Bangor, United Kingdom Kennedy Recruitment Full time

    Do you have experience in administrative roles? Are you proud of your attention to detail and work ethic? In this role, you will provide efficient and effective administrative support to the team. Read on to find out more about this exciting opportunity. **Your Duties**: - Type reports, memos, letters, forms, minutes etc. to a high standard using Word -...

  • Cancer Tracker

    4 weeks ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    The role of the Cancer Tracker/Clerk is to take proactive steps to ensure progression of the cancer patient journey from point of suspicion of cancer through the diagnostic pathway to diagnosis and treatment or to the point where the patient is no longer deemed suspicious of having cancer (i.e., downgraded) in accordance with Welsh Government target...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    The ability to speak Welsh minimum level 3 is essential for this role. The Endoscopy Support Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the casenotes are at the right place at the right time. The post holder will cross cover in all aspects of the role including, the pulling,...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview  An exciting opportunity has arisen for a Band Medical Secretary to join the Orthodontics Team in West Area . The post holder will provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies ( Local Authority, Third Sector, CAIS) in order to: Provide a...

  • Medical Receptionist

    4 weeks ago


    Bangor, United Kingdom Canolfan Feddygol Bron Derw Medical Centre Full time

    **CANOLFAN FEDDYGOL BRON DERW MEDICAL CENTRE** - Ffordd Glynne Road, Bangor, Gwynedd, LL57 1AH Tel: 01248 370900_ **MEDICAL RECEPTIONIST VACANCY - new post - permanent after 6 months probationary period** 37 hours per week (Rate of pay is £10.42) for those over 21 THIS IS A FULL TIME DAY SHIFT POSITION OVER 5 DAYS.( varied hours to cover at least one 8am...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview We are seeking to appoint Bank ED Porters to join us in the Emergency Department, Ysbyty Gwynedd.  The Bank ED Porters will required on an ‘as and when’ basis to provide cover for annual leave and sickness of our team of ED Porters, who provide / cover for the department, including weekends and bank holidays.  The Bank ED Porters...

  • Clerical Officer

    3 weeks ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job overview Please note that we will only accept applications from staff currently employed by Betsi Cadwaladr University Health Board The purpose of the role is to support the provision of a comprehensive information service using various Quality Informatic Systems by providing expert advice and analysis across a range of areas. The post holder...

  • Dietetic Assistant

    1 month ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Are you interested in nutrition? Passionate about patient care? Come and join our enthusiastic and friendly team of 30 staff delivering services in acute and primary care and public health. Within this role you will provide support to Dietitians within the department, with time spent across a variety of clinical areas including paediatrics and...

  • Dietetic Assistant

    4 weeks ago


    Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHSTO MEET THE NEEDS OF THE SERVICE Are you interested in nutrition? Passionate about patient care? Come and join our enthusiastic and friendly team of 30 staff delivering services in acute and primary care and public health. Within this role you will provide support to Dietitians within the department, with...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job summary An exciting opportunity has arisen for enthusiastic and highly organised individuals to join our Temporary Staffing Bank at Ysbyty Gwynedd within the health board. The post holder will be responsible for providing professional, efficient, accurate and prompt administrative & clerical support to various divisions of the health board. ...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Applications are invited for Junior Clinical Fellow posts starting August 2023 on a fixed term contract in Obstetrics and Gynaecology working for Betsi Cadwaladr University Health Board. We are looking for dynamic individuals who have completed their Foundation Programme training. Ysbyty Gwynedd is located on the doorstep of the Snowdonia National Park and...

  • Administrator

    1 month ago


    Bangor, United Kingdom Supertemps Ltd Full time

    One of the UK’s most established market leading testing firms based near the historic city of Bangor, Gwynedd has an opportunity for a Site Testing Administrator to join their team. Established over forty years ago our client has a fantastic reputation andprides itself on providing a quality service to its customers. In this full time, permanent role you...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Bangor Hospital is sandwiched between Snowdonia National Park and the stunning coastline of Anglesey. The area is well known for its beautiful beaches, lakes and mountains and is becoming popular for those seeking an outdoor lifestyle. If you like outdoor pursuits, hill-walking, rock-climbing, kite-surfing and sailing, then all of these are on your doorstep,...


  • Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time

    Passionate about paediatric diabetes and dietetics? Excited by the opportunity to make a difference to the health of children with excellent dietetic care? Want to live and work in an outstandingly beautiful area with beaches and mountains on your doorstep? As a Paediatric Diabetes Specialist Dietitian, you will work as part of a multidisciplinary team to...


  • Bangor, United Kingdom Bangor University Full time

    Applications are invited for the above permanent, full time roles in the University’s central Admissions Team. The ability to communicate in Welsh is desirable for these posts. Applications will also be considered to carry out these roles on a part-time or job share basis. Committed To Equal Opportunities Overview Purpose of the...