Customer Service Executive
3 weeks ago
SF Recruitment is currently recruiting for a Customer Service Executive for an extremely well established business based in Mansfield.
This role sits within a very busy and dynamic sales team, working in a team of around 15 employees. This team have such a good vibe, there is a real positive buzz.
The team is very personable and chatty, they are looking for someone who can bring the same energy.
Main responsibilities:
- Provide excellent customer service to all clients
- Account Manage clients and prospective clients in your allocated area
- Raising quotes, up and cross selling
- Creating an action plan of client leads
- Speaking with current customers and new customers
- Ensure that you are fully prepared for your monthly one to one meeting with your manager
- Carry out the objectives set at your yearly appraisal
- Attend trade shows, breakfast mornings, training, and site visits etc if required.
- Ensure that quotes for customers are done on time and always correct
- Generating leads via outbound sales activity
Permanent role, Monday to Friday, 9:00am to 5:30pm, office based, starting salary is £25,000 plus additional annual bonus, this can be up to £5,000 per annum.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£25,000.00 per year
**Benefits**:
- Free parking
- Life insurance
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Mansfield, Nottinghamshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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