Credit Control Administrator

3 weeks ago


Gateshead, United Kingdom Jackson Hogg Full time

Jackson Hogg are delighted to be working with a well-established business based in Gateshead.

You will be setting up and administrating new customer accounts and maintenance of existing customer records, responding to customer queries and general administration tasks.

**Responsibilities include**:

- Accurate input and posting of customer payments.
- Preparation and input of customer credit notes.
- Opening new customer accounts and maintenance of existing customer accounts.
- Liaising with drivers, customers and sales to resolve account queries.
- Data input, production and distribution of Sales Managers reports.
- Dealing with internal customer account queries.
- Maintaining customer diary updates.
- Taking card payments.
- Generating and issuing direct debit letters / trade reference letters / new customer packs.
- Releasing accounts on credit held for ‘reception accounts’ only.
- Weekly checking/processing of Save and Select redemptions (our customer loyalty scheme).
- Preparation and posting of supplier Save and Select invoices.
- Preparation and processing of Direct Debits.
- Printing the weekly report for unallocated payments.

**Skills and Qualifications**:

- GCSEs 5-7 (A-C) Maths and English
- Excellent communication and financial administration skills.
- Computer literate with Microsoft Office products.
- Ability to work to deadlines.

**About You**
- Minimum 12 months’ experience in a similar role.
- Able to develop good working relationships and communicate effectively.
- Accurate whilst being able to meet and exceed deadlines

Possibility of Hybrid working following initial training / induction period

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- On-site parking

Work Location: One location


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