![ELM Legal Services](https://media.trabajo.org/img/noimg.jpg)
Online Meeting Advisor
2 weeks ago
ELM Legal Services is a national Will Writing and Estate Planning service provider with over 20 years of experience and more than 35,000 clients. Our head office is in Bristol, but we provide our service remotely using online meetings, with a 2-step process - an initial free meet and greet followed by a full appointment with one of our Estate Planners.
Currently, our Estate Planners conduct both meetings. Due to the volume of appointments, we are looking to build a team of dedicated Online Meeting Advisors to hold the initial meet and greet.
The Position:
- Conducting meet and greets with new customers via Zoom or Telephone calls.
- Explaining the benefits of our services, including Wills, Trusts and Lasting Powers of Attorney.
- Answering initial questions and concerns.
- Scheduling full appointments for our Estate Planners.
- Bonus pay based on full appointment sits.
Location and Hours:
- Based in our office in Fishponds, with the ability to work remotely after a probationary period.
- 16-hour week.
- Mon-Thur.
- 14:30 - 18:30.
- Sales and customer service experience.
- Highly organised.
- Outgoing and motivated.
- Excellent written and verbal communication skills.
- Comfortable using technology such as Zoom and Google Calendars.
Full training will be provided. Please send us your CV.
**Job Type**: Part-time
Part-time hours: 16 per week
**Salary**: From £10.60 per hour
**Benefits**:
- Company events
- Company pension
- Gym membership
- Work from home
Supplemental pay types:
- Commission pay
**Experience**:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Bristol
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