Housing Officer

2 days ago


Tamworth, United Kingdom Sellick Partnership Full time

**Housing Officer**

**Tamworth**

**Flexible - full time**

**Contracted position for up to 10 months**

**£Negotiable**

Do you want to work in a dynamic role dealing with income, allocations and housing management?

Our client, an organisation based in Staffordshire are currently looking for a Housing Officer to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.

**Duties of the Housing Officer role will include, but is not limited to**:

- Act on reports of Anti-Social Behaviour and support ASB complainants throughout the processing of their complaint
- Record ASB, open and record cases on Orchard using the Community Action Solutions (CAS) management system
- Issue Community Protection Warnings, Community Protection Notices, Notice of Seeking Possession (Tenancy Agreement breaches) and produce housing Management and Witness Statements
- Work with other organisations and departments, such as Housing Benefit and support agencies, to resolve outstanding arrears cases
- Prepare and serve such as Notices of Intention to Seek Possession
- Prepare details for the listing of tenants in possession hearings at the County Court and attend Court Hearings in the absence of the Senior Housing Officer
- Carry out the sign up of new tenants, providing new tenant information to aid tenancy sustainability
- Liaise with tenants and their support networks to provide help, advice and support
- Liaise with the Tenancy Sustainment Officer to provide support to households with debt management advice and ongoing rent arrears issues
- Carry out visits to tenants to discuss and manage breaches of tenancy terms and conditions and provide information and advice to tenants on tenancy matters

**The successful Housing Officer will have**:

- Previous experience within a housing officer position
- Enhanced DBS
- Access to a vehicle with business insurance


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