Business Support Assistant

2 months ago


Shrewsbury, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

- Our SOOTHE resources - supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
- Counselling support and lifestyle information with advice on a variety of personal matters
- “In our Gift” providing a platform for your voice to be heard to inform change
- The opportunity to purchase additional annual leave
- Opportunities for flexible working (depending on the role)
- Career development opportunities and coaching plus access to in house training programs
- Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
- Child Care Vouchers Scheme
- Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
- NHS discounts available via the Blue Card and Red Guava schemes

We are excited to offer an opportunity for an adminstrator to join the Rough Sleeper team on a 12 month contract. The post holder will work alongside the business support officer to develop and provide quality administrative services to the rough sleeper team and Adult Community Mental Health Services. Ensuring compliance in all areas through the monitoring of performance against identified key performance indicators.

To meet the needs of the service, there may be occasions when the post holder may be required to work in other administrative areas where appropriate as directed by the line manager.

By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, milage paid at business rate s
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
- Provide administrative support to the Business Support Officer in the retrieval of information in relation to key performance indicators
- To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law.
- Provide a full range of office support systems including photo-copying and scanning.
- Collate and input data in a timely manner into both manual and electronic systems.
- To interpret simple spreadsheets, have a good eye for detail and be able to spot data errors.
- Prioritise own workload and meet deadlines in order to meet the requirements of the post.
- Input or extract data, as required, into/from non-clinical data systems (such as ESR, E-rostering) and clinical data systems including RIO
- To work within clear guidelines and processes but will have some limited autonomy to plan and prioritise own work
- Liaise and communicate with a range of employees, managers and Team Leaders and other agencies with a professional and sensitive approach using a variety of communication and customer service methods

( see full job description for more details)



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