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Groups Reservations

4 months ago

London, United Kingdom InterContinental London - The O2 Full time

**We treat our team like family and our guest like royalty**

At the **InterContinental London - The O2**, we are passionate about exploration and discovery.

Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary Wharf and features 453 guest rooms and suites, luxury spa with indoor pool, destination restaurants and bars, Tea Salon and the glamorous Sky Bar called Eighteen with magnificent 360 degree views of the City of London. **InterContinental London - The O2** features a 4,500 sqm purpose-built conference centre, including the UK’s largest pillar-free ballroom, complemented with a further 19 flexible spaces, both alfresco and indoor, providing the perfect canvas for any event. In addition to this, **InterContinental London - The O2** will open a second ballroom in the first half of 2023, making it the largest hotel conference venue in London.

**Groups Reservations**:

- £25,000 per annum

We treat our team like family and our guests like royalty

We are looking for a Groups Executive who will delight our guests with sincere, attentive service.

**What do we offer?**

**All our Groups Executives receive some excellent company benefits**:

- A competitive salary.
- Quartlery service charge.
- 28 days paid holiday with an extra 5 days, following 5 years’ service.
- Discount in Food & Beverage Departments in The Hotel.
- Earn £5 when a Customer/Guest mentions you on Trip Advisor.
- Several Events in a year for Employees.
- Discounted hotel room rates across IHG Worldwide, for you and friends and family.
- Fantastic Training and Development opportunities.
- Uniform and Complimentary Dry Cleaning.
- Free Meals on shift.
- Pension cover.

**What we are looking for**:

- **Previous experience as a Groups Executive or Reservation Agent in a hotel would be desirable.**:

- You will answer all reservation requests in an efficient manner.
- You will have the ability to remain calm during difficult situations in a very busy environment.
- ** Knowledge of Opera is essential.**:

- Knowledge of Salesforce Delphi would be beneficial but not essential.

**We can’t wait to meet you