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Nhs Talking Therapies Administration Team Lead

7 months ago

Loughborough, United Kingdom Vita Health Group Full time

The Role: What you will do?
**The Role**:
At Vita Health Group we have an exciting opportunity to join our NHS Talking Therapies Service as an Administration Team Lead

You will provide support and expert knowledge to the administrators in the NHS Talking Therapies Administration Team. You’ll oversee all performance management of the team to enable a high quality, effective patient-focused service to be delivered, utilising standard operating procedures to ensure achievement of KPIs.

**Skills and Experience**:
Essential:

- Leadership and good decision making skills.
- Experience of working with and dealing with the public.
- Experience of motivating a team to regularly achieve business KPI’s and rewarding as appropriate.
- Ability to manage competing priorities.
- Providing support to senior admins in conducting audits to ensure meeting of KPIs.
- A highly motivated and enthusiastic individual who can lead by example.
- Excellent verbal and written communication skills.
- Excellent problem solving skills.
- Flexibility in working hours as per the needs of the business,
- Excellent time management skills.
- An awareness of and commitment to supporting and facilitating diversity and inclusion
- Willingness to travel, which may include overnight stays on occasion, as and when required.

Desirable:

- Previous experience working with IAPTus systems
- NHS Pathway and processes experience
- Previous admin management experience.

**Why Vita Health Group?**

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

- Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
- Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
- Our sign up to the Armed Forces Covenant.
- Our status as a Menopause Friendly Committed employer.
- Our sign up to the Employer with Heart Charter.
- Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
- The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
- An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.