UX Researcher

7 months ago

Manchester, United Kingdom Interactive Investor Full time

WHO WE ARE:
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.

We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers.

For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 40,000 UK and international investment options, including shares, funds, trusts and ETFs.

We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.

WHAT WE STAND FOR:
It’s simplewe want our customers to feel confident and in control, for interactive investor to go from strength to strength, and for ii to be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight-talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate about what we believe is right for our customers, our teams, ourselves and interactive investor.

PURPOSE OF ROLE:
As a User Experience Researcher, you will be primarily responsible generating inspiring and actionable insight to help improve our customers' experiences.

You will work in a team alongside other UX professionals, who are leading the user-centric product transformation of a previously traditional financial services business. It is an exciting role that will make a real difference within an industry that is ripe for better design thinking and a user-centered focus.

You will be responsible for uncovering opportunities to further improve our understanding of both current and prospective users in order to create simple, intuitive but high-performance user experiences.

Day to day, you’ll be working alongside UX Designers, UX Copywriters, UX Researchers, Analysts, Product Owners, Product Managers, Developers, Testers, Customer Service Advisers and stakeholders across the business.

Your research will need to inform, influence and support cross functional teams in their quest to understand more about our customers, which in turn will be used to generate ideas and highlight opportunities for our roadmaps that will improve the user experience.

**THIS ROLE IS BASED IN MANCHESTER AND WOULD REQUIRE YOU TO WORK FROM THE OFFICE THREE DAYS PER WEEK**

**Requirements**:
KEY RESPONSIBILITIES:

- Embed user research into our discovery process working with Research, Onsite Analytics and the Product Owners.
- Deliver both in-house and 3rd party research workshops including set up, recruitment, moderation, data collection, analysis and debrief.
- Conduct primary and secondary user research.
- Conduct and evaluate quantitative and qualitative research.
- Perform market and ethnographic research.
- Work closely with cross-functional teams to identify and evaluate research topics.
- Plan and implement user research strategies and methodologies.
- Advocate research findings to diverse audiences through written and oral presentations.
- Perform usability studies with consumers.
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools.
- Provide support, guidance and coaching to designers, copy writers, product managers and UX/UI to upskill them to run their own research techniques.

SKILLS AND EXPERIENCE REQUIRED:

- Understand qualitative research methods
- Understand quantitative research methods
- User Research Methodologies
- Usability Testing
- Competitor Research
- Great communication skills
- A can-do, proactive attitude
- Ability to see patterns In research to help aid the designers
- Meticulous sense of detail and the ability to seek out simple solutions to complex challenges
- Report writing
- Ability to recruit users / customers

  • UX Researcher

    5 days ago

    Manchester, United Kingdom Oscar Technology Full time

    **UX Researcher | UX, UI, Research, | £60,000 DOE | Manchester/Remote** Calling all UX Researchers in the North-West! Do you want to come into the office when it suits you; work with a company that is recognisable internationally and work alongside leading professional? This is an opportunity to join a Telecoms network service who are currently growing...

  • UX Researcher

    7 months ago

    Manchester, United Kingdom KP UK Full time

    **UX Researcher** **Reference number**:JR235258*** **Location**: Hybrid working - home and our office at Universal Square, Manchester, UK **Working pattern**:Full-Time **Contract Type**: Permanent **Number of roles**:1 **Salary**: £36,400-£45,000 per annum We are looking for a UX Researcher to join our team. As a UX Researcher, you will work...

  • Senior UX Researcher

    7 months ago

    Manchester, United Kingdom Interactive Investor Full time

    WHO WE ARE: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching...

  • UX Researcher

    4 days ago

    Manchester, United Kingdom Oscar Technology Full time

    **Manchester - Centre** **£45,000 (DOE), Yearly Bonus, Flexible working, Private Healthcare, Pension Scheme, Company Laptop, Maternity and Paternity packages and even a Rail Card Scheme!** **The Role** We are looking for a passionate and highly skilled UX Researcher to join one of Manchester top digital agencies. You will be in a fast - paced, constantly...

  • UX Researcher

    6 months ago

    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary Competitive - LocationManchester - Discipline Digital Technology - Reference015687 **The role** We’re looking for a **UX Researcher** to join N Brown. The UX team’s mission is to use the customer voice and data to design user centred experiences which meet user needs and business goals. You will join the customer experience...

  • Apprentice - UX Researcher (Ukapps)

    6 months ago

    Manchester, United Kingdom Pearson Full time

    **Role: Apprentice UX Researcher** **Qualification: Degree Apprenticeship at Manchester Metropolitan University** **Pearson Division: Assessment & Qualifications Delivery** **Location: Manchester** **Salary Range: £30,000** **About Pearson** Our purpose: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they...

  • Senior UX Research Lead

    3 weeks ago

    Manchester, United Kingdom Dentsu Aegis Network Full time

    About the RoleThis is an exciting opportunity to lead our UX Research team and drive innovation in customer experience optimisation. As a Senior UX Researcher, you will plan, design, and conduct research projects using quantitative and qualitative methods, providing valuable insights to inform business decisions.You will work closely with our Product and...

  • UX Researcher New

    2 days ago

    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary up to £40,000 - LocationManchester - DisciplineDigital Technology - Reference007302 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the...

  • Lead UX Researcher Position

    1 week ago

    Manchester, United Kingdom Transformuk Full time

    Transform is a dynamic company that delivers best-in-class work for its clients. We are seeking a Lead UX Researcher to join our team in Manchester, UK. As a Lead UX Researcher, you will be responsible for leading usability testing, developing surveys, and gathering insights to inform product development. You will work closely with designers, developers, and...

  • UX Research and Design Lead

    2 weeks ago

    Manchester, United Kingdom Omnia Full time

    User Experience Designer Job DescriptionWe are looking for a skilled User Experience Designer to join our team at Omnia in Manchester. As a UX Designer, you will play a key role in shaping the user experience across our digital platforms by conducting research, designing prototypes, and collaborating with cross-functional teams. This role involves conducting...

  • UX Designer, Strategist, Researcher

    6 months ago

    Manchester, United Kingdom Oscar Technology Full time

    **UX Designer, Strategist, Researcher - Manchester**: Software Development & Engineering, Front End Greater Manchester, Manchester Permanent £35K-£45K per annum Benefits: Remote work, Flexible working **UX Designer & Strategist - Marketing Agency** **Up to £45,000 benefits** **Hybrid, Manchester** This is an opportunity for a UX Designer /...

  • Service Designer

    1 month ago

    Manchester, United Kingdom Maxwell Bond Full time

    Been working as a Senior UX Designer without the title?I'm working with a global digital company who are working alongside some of the largest financial institutions in the world .Due to the growth of the business and establishing themselves as a market leading platform, they're looking for a Senior UX Designer to work on a BRAND NEW mobile app for one of...

  • Senior Service Designer

    1 month ago

    Manchester, United Kingdom Maxwell Bond Full time

    Been working as a Senior UX Designer without the title? I'm working with a global digital company who are working alongside some of the largest financial institutions in the world .Due to the growth of the business and establishing themselves as a market leading platform, they're looking for a Senior UX Designer to work on a BRAND NEW mobile app for one...

  • Senior Service Designer

    1 month ago

    Manchester, United Kingdom Maxwell Bond Full time

    Been working as a Senior UX Designer without the title? I'm working with a global digital company who are working alongside some of the largest financial institutions in the world .Due to the growth of the business and establishing themselves as a market leading platform, they're looking for a Senior UX Designer to work on a BRAND NEW mobile app for one...

  • UX Researcher

    7 months ago

    Manchester, United Kingdom Bally's Interactive Full time

    **UX Researcher - Japanese Speaking**: **Are you a creative problem solver with a passion for user experience?**: **Would you like to impact the digital experiences of millions of users?**: **Who we are**: Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an...

  • UX Consultant

    1 day ago

    Manchester, United Kingdom Worldgroup Careers MWT Full time

    **UX CONSULTANT** **Location: Manchester & hybrid working** We are looking for a UX Consultant to lead exciting new website redesign projects across various clients and industries. If you're passionate about taking UX beyond screen design and like to get stuck into user research and testing with other digital specialists, then read on. **The Part...

  • UX Research and Development Specialist

    4 weeks ago

    Manchester, United Kingdom The Portfolio Group Full time

    We are looking for a skilled UX Research and Development Specialist to join our team at Portfolio in Manchester, UK. As a vital part of our team, you will contribute to the creation of innovative products that meet the needs of our customers.With a strong focus on collaboration and employee well-being, Portfolio offers a supportive work environment that...

  • UX Consultant

    3 days ago

    Manchester, United Kingdom The Candidate Ltd Full time

    **Are you a UX specialist who is more technical creative? Would you like to have direct content with the most senior tech and optimisation specialists at an agency whose clients are some of the most recognisable brands in the world? Aplpy now to becometheir UX Consultant.** **UX Consultant - £60k - Agency - Manchester** Here’s your opportunity to lead...

  • UX Designer

    1 day ago

    Manchester, United Kingdom Oscar Technology Full time

    **UX Designer | UX/ UI | Tech For Good | Manchester City Centre | £75,000 | Remote First** A SaaS "Tech for Good" start-up are scaling their Design team in their lovely Manchester City Centre office space. The app is an anti-bullying, anti-discrimination and anti-harassment app which has made such a positive impact (globally) that they have already...

  • UI/UX Designer

    5 days ago

    Manchester, United Kingdom dcoded Full time

    UI/UX Designer - 6 monht Contract - Manchester - £400 per day - Outside IR35Client: EdTech / SaaSRole: UI/UX DesignerIR35: Outside IR35Duration: 6 monthsRate: £400 target rateJoin an innovative EdTech startup revolutionising learning with cutting-edge SaaS solutions. We're looking for a creative and skilled UI/UX Designer to craft intuitive, user-focused...