Front of House/administrator

2 weeks ago


Bristol, United Kingdom Simpson Solicitors SW Full time

**About us**:
Simpson Solicitors is a niche law firm focusing on Wills, Lasting Powers of Attorney and Probate work, often referred to as Private Client work. This dynamic and growing law firm has several offices in and around Bristol. The practice is well-known to its local community and has a reputation for providing a specialist service in an approachable and family friendly way.

Simpson Solicitors is a growing team of highly knowledgeable specialist legal professionals, yet the small size of the practice will ensure that you will be looked after and have the necessary support and training to fulfil this role.

Knowledge of the local area is highly desired. You will support the team at the Thornbury office of Simpson Solicitors, as well as supporting the legal work of the wider team across the South-West. You will be responsible for meeting and greeting clients and ensuring they are well looked after every step of the way. You will be responsible for managing the Legal Advisors’ diaries and other administrative tasks as your training develops.

**Main Duties**:
To deal with face-to-face enquiries in a friendly and confident manner.

Using your skills to reassure enquirers about the process and journey they will undertake with Simpson Solicitors and convert enquiries into appointments with the Team.

First point of call and greeting of clients in a friendly, efficient and confident manner and ensuring they are looked after whilst at the branch in a caring and empathetic way.

Assisting clients dropping in documents or popping in to collect documents.

File management, including: setting up files, preparation for client meetings, file closing, archiving files.

Diary organising and management for the Advisor team.

General office duties, such as opening and dealing with post, photocopying, filing, preparing invoices.

Document and file management, including accurately updating spreadsheets to track production of work.

Ad hoc work designated by the Team Lead or Management Team.

**Required Skills**:

- Excellent attention to detail
- Good IT skills
- Excellent communication skills and client manner.
- Professional telephone manner
- Previous work experience in an office/ retail or hospitality environment involving dealing with people is required

'

**Qualifications**:
Minimum of 5 GCSE grades A*-C Including both Maths and English.

Work experience is necessary - previous role in a law firm would be an advantage but not essential as full on the job training will be given.

**Salary**: £21,000.00-£22,450.00 per year

**Benefits**:

- On-site parking

Work Location: One location

Application deadline: 17/02/2023


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