Front of House Host

2 weeks ago


Bristol, United Kingdom University of Bristol Full time

**The role**:
Our Front of House Hosts are the first point of contact for customers using the University’s Enterprise Services.

As a key member of the team running the high profile Engine Shed business centre, world-class SETsquared Business Incubator and pioneering Quantum Technology Innovation Centre (QTIC), you’ll be ensuring that customers have an excellent experience every time they interact with us.

**What will you be doing?**:
You will be host to our visitors, members, and tenants; welcoming and actively engaging with entrepreneurs, city and business leaders, innovators and academics.

You take room bookings, keep up the standards of our customer service and deal with incoming calls and enquiries from existing and potential clients of all occupants of Enterprise Services facilities.

You have proven administrative, reception and customer service experience with good IT skills and the ability to learn to use new systems.

You have experience in completing tasks requiring high levels of accuracy and attention to detail.

You can prioritise your own workload and demonstrate tact and sensitivity throughout your duties.

**Additional information**:
The post hours could be either 8.30am - 12.00pm or 2.30-6pm Monday to Friday (or a mix of both). '

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**
**_inclusive working environment where all colleagues can thrive and reach their full potential. _**
**_We want_**
**_ to attract, develop, and retain individuals _**
**_with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**

**Available documents**:

- RED Further Particulars.pdf
- SUPP109360 Front of House Host Job Description.pdf

JOB NUMBER***

**SUPP109360**:
CONTRACT TYPE/WORK PATTERN***

**Fixed-term / Part time**:
CLOSING DATE***

**26 Jan 2023**:
FACULTY/DIVISION***

**Research and Enterprise**:
SALARY***

**£20,761 - £22,662 per annum, pro-rata**:


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