Funeral Service Arranger

2 weeks ago


London, United Kingdom Dignity Funerals Full time

Funeral Service Arranger

Full-time, permanent

W English & Son Funeral Directors, South Woodford

There's more to funerals than you think...

At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.

We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.

Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.

**Interested in becoming part of our family...?**

We currently have an opportunity for an experienced Funeral Service Arranger to join our Business Leader Ronald and his dedicated team of funeral professionals at our W English Funeral Home in South Woodford

**What will you be doing?**

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator that supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.
- You will create a welcoming, safe, and caring atmosphere for our families
- Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
- Maintain excellent service to clients who telephone or call the branch
- Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines
- Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority

**What Do I Need?**
- Previous experience in a Customer Service or Administrative position.
- Proactive approach and ability to communicate effectively with a wide range of people.
- Comfortable coming into contact with the deceased through the Chapel of Rest visits.
- Presentable always, acting with professional conduct and showing empathy.
- Excellent attention to detail is essential.
- A passion for customer service.

**What do you get?**
- An annual salary of £26,170.19
- Accruing 22 - 25 days holiday + bank holidays
- Sick pay eligibility after 12 month qualifying period
- Life Assurance 2 x salary
- Company Pension Scheme
- Opportunity to enrol on several of our apprenticeship schemes

**What’s it like to work for Dignity as a Funeral Service Arranger?**

“The most rewarding part of my job is when families return to see me to chat days, weeks, months and in some cases years after the funeral has taken place” - Jane Dugdale, Funeral Service Arranger

**What are the next steps?**

**Learning & Development**

Our Learning and Development teamwork with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own

professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish

**Apprenticeships**

From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.


  • Funeral Arranger

    1 week ago


    London, United Kingdom Funeral Partners Full time

    Funeral ArrangerJames Hawes & Goodchild Funeral Directors - Hackney 6QT E9£28,895 pa increasing to £29,645 pa on successful completion of probation Working Pattern: Monday to Friday 09:00 to 17:00You will also take part in the out of hours rotaFull TimeWe offer a sensitive, professional service to the families in our care and are proud to be part of the...


  • London, United Kingdom Funeral Partners Full time

    Mobile Funeral ArrangerA Yeatman & Sons Funeral Directors - West Norwood 9AA SE27£28,895 to £29,645 pa (Salary includes £3,645 London Weighting Allowance) Full Time We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of...


  • London, United Kingdom Lavendla Full time

    Looking for your next challenge in the funerals sector?_ **Make a real difference - become part of Lavendla**: - At Lavendla we create funerals that are individual, meaningful and memorable_ As a freelance Funeral Arranger/Director you will support and guide people through one of the most difficult times of their life **£35.00/hr** (inc VAT if...


  • London, United Kingdom Dignity Funerals Full time

    **Funeral Service Operative** Permanent / Full-time Dignity Funeral Directors / Albany Road - Camberwell £26,364.00 per annum + on-call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care. We offer a range of challenging and rewarding...

  • Operations Specialist

    3 weeks ago


    London, United Kingdom Farewill Full time

    The role We’re looking for an Operations Specialist to join our growing Funerals team. They will be the main point of contact for customers who’ve chosen a funeral with Farewill, helping them through the process with care and confidence. This role also involves working closely with our operational partner to ensure that all the arrangements for the...


  • London, United Kingdom Adecco UK Full time

    An exciting opportunity we are currently recruiting for with great opportunities for a new career Funeral Services Operatives for a nationally based company no experience required full training very flexible on days and hours based in Kensington West London. Role: Funeral Services Operatives Location: West London Hours: Monday to Friday 8.00am to 4.00pm...

  • Operations Specialist

    3 weeks ago


    London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...


  • London, United Kingdom Dignity Full time

    Casual Bearer/Driver - Walthamstow At Dignity, we are always seeking caring and empathetic individuals to join our ceremonial and private ambulance driver teams to work with us on a flexible basis. You don't need experience, just a strong desire to help people in your local community, you'll enjoy working as part of a team, be physically able to carry out...


  • London, United Kingdom Farewill Full time

    The role  We’re looking for a smart, dynamic Sales Executive to join our growing Funeral Sales team. They will be the first point of contact for customers enquiring about prepaid funeral plans, helping to guide and support them in organising a cremation for themselves or their loved one. This is a newly launched product here at Farewill, making this an...

  • Embalmer

    7 days ago


    England | Greater London, United Kingdom Dignity Funeral Directors Full time

    At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. Great service comes from great people who are all aligned with our purpose and vision, to be the UK\'s Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect...


  • London, United Kingdom Farewill Full time

    The role  We’re looking for a smart, dynamic Senior Sales Executive to join our growing Funeral Sales team. They will be the first point of contact for customers enquiring about prepaid funeral plans, helping to guide and support them in organising a cremation for themselves or their loved one. This is a newly launched product here at Farewill, making...


  • London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...


  • London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...


  • London, United Kingdom Akton Recruitment Full time

    **Bereavement Services Officer** **Islington** **£23/hr** **Start date: ASAP** AKTON recruitment is working with the local authorities and we are looking for a Bereavement Service Officer in the Islington area. 3 - 6 months contract. **Key responsibilities** To work as part of a team in the provision of comprehensive support functions to the Cemetery...


  • London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £970 million to charities,...

  • Sales Director

    3 weeks ago


    London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £970 million to charities,...

  • Sales Director

    3 weeks ago


    London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £950 million to charities,...


  • London, United Kingdom Adecco Full time

    **Funeral Assistant** Based near Ladbrooke Grove Ongoing temporary position with a possibility of going permanent £13.00 per hour Monday - Friday 8:00am-4:00pm Saturday 8:00am-1:00pm (Flexible on days) **DBS will need to be conducted** Adecco are delighted to be working with our client based in West London who are looking for temporary staff to assist...


  • London, United Kingdom Adecco Full time

    An exciting opportunity we are currently recruiting for with great opportunities for a new career Funeral Services Operatives for a nationally based company no experience required full training very flexible on days and hours based in Kensington West London. Must have drivers licence as will be required to drive some of the company cars from time to time,...

  • Florist (Pt)

    3 weeks ago


    London, United Kingdom ElsaBrown Flowerstyle Full time

    **Job Title**: Florist Elsa Brown Flowerstyle in Surbiton is looking for modern, creative florist to join our team. **Responsibilities**: We need someone to help with daily shop running responsibility: - Serving customer - Making beautiful bouquets - Ordering flowers - Dealing with suppliers - Very good knowledge in floristry is required - Funeral...