Monitoring Solutions Team Lead S3 T&o Milton Keynes

7 months ago

Milton Keynes, United Kingdom Santander Full time

Monitoring Solutions Team Lead | S3 | T&O | Milton Keynes

Country: United Kingdom

**WHAT YOU WILL BE DOING**

**Interested in part-time, job-share and flexible working? We want to talk to you**

**Join our community.**

This is a management role supporting the Head of Monitoring Solutions in managing a team of technical specialists/experts within the Monitoring Solutions.

**The difference you’ll make.**
- Providing Strategic input and controls based in internal knowledge and the Observability market.
- Overseeing implementation of bespoke, in-house created monitoring solutions and supporting tools that automate operational/reporting tasks.
- Managing, maintaining, supporting and improving Event Management within Operations.
- Providing leadership and technical assurance to ensure the solution implemented will perform as specified & deliver the expected benefits.
- Developing and maintaining effective liaison with internal Stakeholders and external suppliers. Contribute to supplier management, budgeting and cost activities.
- Coaching, Development and motivating the team towards attaining results.

**What you’ll bring.**
- Excellent knowledge of monitoring frameworks technologies and Dynatrace, AWS & ITIL Certified.
- Demonstrable experience in the area of administering and deploying systems management and monitoring solutions.
- Proven experience of with full product identification and implementation lifecycle (requirements, design, build, test, deploy, integrate, support).
- Self-motivating, highly organised, a Strong problem solving with analytical skills.
- Able to build positive working relationships and works collaboratively with multi-discipline teams with a focus on delivery in a rapidly changing environment.
- Fosters a learning environment in order to maximize productivity, individual/team effectiveness and delivery of the highest quality of service.

**It would also be nice for you to have.**
- Technical knowledge of the current Observability market place.
- Exposure to REST APIs, Webhooks and developing monitoring as code.
- Experience within financial sector.
- Project Management

**What else you need to know.**

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. We aim to offer different ways of working to ensure the best experience for you and for our customers. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.

This role is based in Milton Keynes and you will be expected to spend 40% of your time in this office working Monday to Friday 9-5 with some on call requirements.

**Everyday Inclusion**

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

**How we’ll reward you.**

Opportunities to embrace Agile with us as we transform our business, work in an environment with leading edge technology, attend ‘Meet Ups’ and be part of internal and external technology communities and work for an organisation that’s dedicated to your learning and ongoing development.

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Competitive salary
- Eligible for a discretionary performance-related annual bonus
- We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- £6,000 car allowance per year
- Company funded individual private medical insurance
- Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- Share in Santander’s success by investing in our share plans

**What to do next.**

If this sounds like a role you’re interested in, then please apply.

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