Neighbourhood Specialist

2 weeks ago

Liverpool, United Kingdom Onward Homes Full time

Neighbourhood Specialist

**Full Time Salary**
- £32,900

**Employment Type**
- Full time

**Hours Per Week**
- 35

**Region**
- Merseyside

**Location**
- Watson Building, 4 Renshaw Street, Liverpool, L1 2SA

**Contract Type**
- Fixed Term Contract

**Contract Duration**
- 6 Months

**Job Type**
- Support Services

**Closing Date**
- 11/03/2024

**Ref No**
- 2087

**We have an internal secondment opportunity for 6 months for our Merseyside Neighbourhood.**

**About the role**

We are looking for a **Neighbourhood Specialist** - to join our Operations team on a permanent basis. This role is a home-based role, where there is no daily requirement to attend an office with the flexibility to attend as required.

The Neighbourhood Specialist will be responsible to deliver face to face customer services in our neighbourhoods, work collaboratively with other teams to deliver our neighbourhood plan objectives and ensure our landlord requirements are met.

**Customer Service**

**Neighbourhood Management**

Develop a detailed understanding of the issues and opportunities within our neighbourhoods and contribute to development of Neighbourhood Plans. The post holder will Agree and deliver neighbourhood management actions. Monitor the impact of actions and our work within a neighbourhood and make recommendations for future actions. You will develop effective local partnerships with other front facing service providers operating in our neighbourhoods.

**Landlord Services**

Provide a comprehensive tenancy management service and carry out Landlord duties such as communal area and estate wide inspections. Deliver neighbourhood management actions within our suite of compliance plans.

Manage service charges including budgeting, renewal planning and consultation, and keeping residents informed.

**What are we looking for?**
- Knowledge and awareness of related housing regulations/ law.
- Experience of delivering face to face customer service.
- Experience of developing partnership working with support agencies, local authorities and community groups.
- Good understanding of the social, economic and political context in the neighbourhoods in which we operate.
- A Full UK Driving Licence and access to your own car.

**Desirable**:

- IT skills - Microsoft office to Intermediate level.
- Relevant professional qualification e.g. CIH.

  • Neighbourhood Specialist

    1 day ago

    Liverpool, United Kingdom Onward Homes Full time

    Neighbourhood Specialist **Full Time Salary** - £32,900 **Employment Type** - Full time **Hours Per Week** - 35 **Region** - Merseyside **Location** - Watson Building, 4 Renshaw Street, Liverpool, L1 2SA **Contract Type** - Secondment or Fixed Term Contract **Contract Duration** - 31st May 2024 **Job Type** - Neighbourhood Management **Closing...

  • Customer Lead

    1 week ago

    Liverpool, United Kingdom Fill My Vacancy Full time

    Salary : £34,590.27 rising to £36,410.81 upon successful completion of probation Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, working in the Norris Green community, supporting delivery of generic housing management including: allocations, arrears, void management,estate management,...

  • Lettings Assistant

    7 days ago

    Liverpool, United Kingdom The Riverside Group Full time

    **Lettings Assistant** **Permanent role 35 Hours** **Based in Liverpool** **Salary £20,426** **Working Pattern - Monday - Friday** Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face...

  • Lettings Assistant

    4 days ago

    Liverpool, United Kingdom The Riverside Group Full time

    **Lettings Assistant** **Permanent role 35 Hours** **Based in Liverpool** **Salary £20,426** **Working Pattern - Monday - Friday** Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face...

  • Associate Genetic Technologist

    7 days ago

    Liverpool, United Kingdom Manchester University NHS Foundation Trust Full time

    We are seeking an enthusiastic and ambitious individual to fulfil the role of an Associate Genetic Technologist. This is a permanent position based at the NHS North West Genomics Laboratory Hub (NW GLH) - Liverpool site, Liverpool Women’s Hospital. The NW GLH is one of 7 GLHs as part of a national re-organisation to provide a national genomic medicine...

  • Site Manager

    Found in: Talent UK C2 - 3 days ago

    Liverpool, United Kingdom United Living Group Full time

    Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...

  • Facilities Management Assistant

    4 days ago

    Liverpool, United Kingdom The Riverside Group Full time

    **Job Title: Facilities Management Assistant** **Contract Type: Permanent** **Salary: £23,137.62 (£24,300.96 is achieved after 12 months successful performance in the role)** **Working Hours: Full Time 35 hours** **Working Pattern: Monday to Friday** **Location: Speke, Liverpool (Located)** **Why Riverside?** At Riverside, we’re a housing association...