Customer Care Executive

7 months ago


Harlow, United Kingdom Newman Office Personnel Full time

Complaints Handler - Hybrid three days a week home based - office just outside Harlow

Part of a great team and can work three days a week at home

Dealing with set cases and maintain central communication pathway

Gathering client information to investigate their concern

Talking to third parties to ascertain the right course of action

Discussing issues at team meetings

Must have excellent customer service skills

Ability to manage own timeline

Attention to detail and able to work to high customer satisfaction

**Salary**: Up to £25,000.00 per year

**Benefits**:

- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Harlow, Essex (required)

Ability to Relocate:

- Harlow, Essex: Relocate before starting work (required)

Work Location: In person

Reference ID: NP4243



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