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Customer Care Executive
3 months ago
Complaints Handler - Hybrid three days a week home based - office just outside Harlow
Part of a great team and can work three days a week at home
Dealing with set cases and maintain central communication pathway
Gathering client information to investigate their concern
Talking to third parties to ascertain the right course of action
Discussing issues at team meetings
Must have excellent customer service skills
Ability to manage own timeline
Attention to detail and able to work to high customer satisfaction
**Salary**: Up to £25,000.00 per year
**Benefits**:
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Harlow, Essex (required)
Ability to Relocate:
- Harlow, Essex: Relocate before starting work (required)
Work Location: In person
Reference ID: NP4243
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