![Bidfood](https://media.trabajo.org/img/noimg.jpg)
Customer Services Executive
3 months ago
**About the role**: Customer Service Executive
Bidfood is a leading wholesale food distributor and the preferred supply partner for over 60,000 customers across the UK.
We pride ourselves on our ability to provide anything from a teaspoon to a complete catering solution to customers of all sizes, utilising our national structure and the combined expertise of our employees. We provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialities.
The Customer Service team is a small but busy team forming an essential part of the Depot in the delivery of excellent customer service.
An opportunity has arisen in this small friendly team where your duties will include a varied administrative support role, also dealing with customer queries via inbound and outbound customer calls, complaint resolution. Attention to detail is essential along with a flexible approach to work. To be successful in the role you will have an excellent telephone manner and the ability to remain calm in any given situation. Past experience in a similar role is preferred although not essential. You will need to be able to work well within the team and with other internal departments and confident when working to deadlines.
**About us**:
Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It's why we believe we’re the best foodservice provider in the country.
**A journey that gives back**
We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
**The essentials**
- 25 days holiday (plus bank holidays)
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
**The extras**
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to drive your earnings up through our incentive schemes.
**We want everyone to join our journey**
We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are
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