Wholesale Admin Assistant

6 months ago

Saint Agnes, United Kingdom Finisterre Full time

**ABOUT FINISTERRE**

Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us. It’s a buzzing place to work, and we are privileged to enjoy the natural environment and ocean on a daily basis.

As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are, if you embody our values to be Brave, Honest and Driven, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you

**ABOUT THE ROLE**

We have an exciting new opportunity to join the Merchandising team at Finisterre The Wholesale Admin Assistant will work to support our Merchandiser in ensuring that our wholesale channel runs smoothly and efficiently, and actively contribute to the running of our wholesale operations. They will also be a valuable support to our merchandising team by assisting them with day-to-day administrative duties.

**KEY RESPONSIBILITIES**

**Wholesale Order Process**
- Ensuring that wholesale orders that are requested are raised onto the system in a timely and accurate manner and stock ringfenced where required.
- Ensuring that the wholesale order tracker is kept up to date with orders going out, stock availability dates and required delivery dates from wholesale partners
- Keeping the wholesale partners up to to date with progress on Orders including when they have left and if they have received as expected.
- Advising the wholesale partners on any discrepancies or amends required on orders
- Keeping track of wholesales delivery dates and advising wholesale accounts of any changes
- Managing bulk order and replenishment requests with support from Merchandising team
- Flagging any potential issues with wholesale orders and proposing solutions
- Management of SMS samples: organising within the business and delivery to wholesale agents and ensuring they have been received as requested
- Work with manager to provide regular reporting to the wider business on selling out progress vs plan
- Work with manager to provide updates to wholesale accounts on available stock for in season repeat orders keeping wholesales stock levels up to date
- Providing weekly updates to our 3PL of wholesale order volumes going out to accounts and advising of any changes to the plan.
- Managing the wholesales inbox ensuring any enquiries are dealt with in a timely manner and passed to the manager where appropriate
- Support Manager in the creation of the seasonal wholesale master sheet and ensuring that it is kept up to date.
- Keeping the wholesale pricing file up to date and when changes are made communicating this to the wider team.
- Keeping range plan up to date with wholesale orders.
- Support finance with ensuring they have all of the required information from wholesale partners to set up in the ERP system

**Merchandising Administration Tasks**
- Ensuring accuracy of Merchandising data in the ERP system including retail pricing, product status, and price status and seasonal status.
- Updating website buffer levels on a weekly basis as required.
- Support assistant merchandiser with running the retail allocation of stock to stores
- Supporting and covering for the Assistant Merchandiser with retail requests and other Ad hoc tasks.

Other ad-hoc duties, projects and analysis as required by the Merchandising Team

**Requirements**:
**WHAT YOU’LL BRING TO FINISTERRE**
- Relevant aspiration and interest in being part of a multi-channel retail business
- Good working knowledge of Microsoft Excel
- Analytically minded with attention to detail
- Organised and the ability to work to deadlines with accuracy
- Excellent communicator
- Self-motivated and committed to developing your skills
- Good numerical skills
- Ability to prioritise and manage workload in a busy, dynamic environment
- Willingness to own and drive your personal development plan, and open to a

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