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Parts Coordinator

4 months ago

Poole, United Kingdom STR Group Limited Full time

Are you experienced in giving exceptional customer service? Do you have history in the direct handling of quotations and orders? Are you an expert in coordinating and prioritising daily activities with relevant colleagues in order to find solutions to problems?If you answered yes to any of the above, don't hesitate to apply
An opportunity to join a global business as a Parts Coordinator has emerged. As the Parts Coordinator, you will focus on being the customer contact for spare parts quotations, orders, and deliveries. You will have a passion for providing excellent customerservice and delivering a professional and efficient response to all customer orders and enquiries.
Key Responsibilities:

- Act as a contact for spare parts quotations and all following processes.
- Liaise between the customer and the various departments involved in the spare parts delivery process
- Handle and coordinate quotes and orders according to company procedure
- Ensuring the highest level of quality and response time for quotes and orders
- Ensuring correct customer master data and handling instructions are used when processing quotes and orders

For this role we are looking for:

- Confidence in coordinating and prioritising daily activities to find solutions to complex issues
- Experience in providing exceptional internal and external customer service
- Experience in the direct handling of quotations and orders
- Advanced MS office skills
- Excellent communication skills, both verbal and written

In return, the company can offer you:

- A competitive salary
- Up to 8% employer pension contributions
- Remote working policy, 3 days on site, 2 days from home
- 25 days holiday + bank holidays
- Subsidised Private Medical Insurance
- And more

stream is acting as an Employment Agency in relation to this vacancy.