Performance Coach

7 months ago


Cardiff, United Kingdom Smart City Recruiters Ltd Full time

**Position**: Performance Coaches / Field Coach

**Location**: South Wales

**About the Role**

Our client is focused on the design, build and maintenance of telecom infrastructure for key clients in the fixed telecom market. Working collaboratively with their clients, our client brings commitment, innovation, teamwork and accountability to deliver long
- term partnerships. We are part of the Telecom Division of their group. They deliver a range of essential infrastructure services to the utilities, transport, data and telecom sectors across the UK and Ireland.

We are currently looking to recruit a Performance Coaches / Field Coach for the South Wales region

You will offer technical advice whilst onsite and be responsible for helping to ensure that organisational targets such and quality and productivity are met, whilst promising safety is paramount. As well as driving down poor quality and customer complaints through effective coaching, mentoring and monitoring of progress.

**The role & responsibilities**:
**You will**:
As a coach, you will be responsible coordinating the performance and development of all external staff whilst ensuring a ‘First Class Service’ delivery is maintained.

They will also ensure that a quality service is always delivered and assist in raising the profile of the business. The department also provide day-to-day support to Project Managers, Site Agents and the Performance, Skills, Development and Training Managers.

**What we need from you**:

- Excellent level of attention to detail
- High performance and results
- Strong communication and training skills.
- The ability to work under pressure, meeting internal and external deadlines
- Strong computer skills (specifically Excel)
- Ability to liaise with senior management, to present continual issues and provide solutions
- Experience of XGS PON is ESSENTIAL

**About the Company**

Our client promises development and reward opportunities for those who have the passion, enthusiasm, and work ethic to harness them.

**Our clients benefits include**:

- 25 days annual leave
- Access to our client staff discount portal
- Enrolment into our pension plan
- Annual bonus
- Group life assurance

Pay: £25,000.00-£50,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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