Customer Services Executive

3 weeks ago


London, United Kingdom Bookedit Full time

**Customer Services Executive**

**About Booked it**
Booked it provide cutting edge technology and smart marketing tools all aimed at helping hospitality and leisure businesses drive footfall and increase loyalty.

Booked it is the B2B arm of our sister company Licklist, which is the UK’s fastest growing marketplace for hospitality and leisure, connecting over 6,000 venues to a community of over 700k users.

**The Role**

**Responsibilities include**:

- Maintaining and preparing bespoke systems for clients ( all training will be given and no prior experience require )
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of customer queries in a timely manner
- Collaborate with account managers to identify opportunities to drive growth on customer accounts
- Assist with challenging client requests or issue escalations as needed
- Serve as a point of contact for customer support on weekends

**Knowledge & Skills**:

- Proven customer service experience
- Experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, communication and presentation abilities
- Strong verbal and written communication skills
- Enjoys problem solving with an inquisitive nature

Salary is £18,000 - £22,000. Salary is dependent on the skill sets and experience you have to date. Company phone and laptop are provided. This is a remote based position which requires 1 weeks training at our London office and biweekly meetings thereafter. Two working weekends a month will be standard with days off in the week as an adjustment. This will not be required until fully trained and confident.

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: Hybrid remote in London



  • London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    A very successful local organisation are seeking a Customer Service Executive to join their happy and settled team, excellent prospects are available for the right person. Some of your duties will include: - Managing hire desk enquiries received from existing and potential customers - Handling orders received for the hire of equipment and setting up on...


  • Uxbridge, Greater London, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Sheridan Ward is excited to be recruiting for a well-established company based in Uxbridge, they are looking for a Customer Service Executiveto join their outgoing and friendly team! This role is ideal for someone who as previously worked with different customers and has good knowledge of processing orders in a fast paced environment!!! Do you have previous...


  • London, United Kingdom Investing in Women Full time

    **DESCRIPTION** Join their Customer Services Savings Team where you will serve as a point of contact for both Corporate and Retail customers. As a Customer Services Executive, you will be responsible for handling a high volume of customer correspondence and instructions to provide professional service to our customers. You will ensure that all inbound and...


  • London, United Kingdom British American Tobacco Full time

    . **BAT is evolving at pace - truly like no other organization.** To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! **BAT UK IS LOOKING FOR A Customer Services Executive** **FUNCTION**: Key Accounts **SALARY RANGE**: Competitive salary + excellent...


  • London, United Kingdom Executive Full time

    Parks and Visitor Services Division Executive Director, Parks and Visitor Services DBCA0210419 PSCA, Class 2, $196,891 plus 11% Superannuation THIS IS A 5-YEAR, FULL-TIME SENIOR EXECUTIVE SERVICE (SES) POSITION APPLICATIONS FOR THIS POSITION CLOSE AT MIDDAY ON FRIDAY, 10 NOVEMBER 2023 About DBCA and Parks and Wildlife Service: The Parks and...


  • London, United Kingdom Relay Group Ltd Full time

    Are you a results-oriented individual with a passion for delivering exceptional customer experiences while driving sales? Join our team as a Customer Service Executive and be instrumental in building lasting customer relationships while achieving sales targets. **Responsibilities**: - Interact with customers, understand their needs, and provide tailored...


  • London, United Kingdom Relay Group Ltd Full time

    Are you a seasoned sales professional with a knack for building strong customer relationships and driving revenue growth? We're looking for a dynamic and results-driven Customer Sales Executive to lead our sales team and elevate our customer acquisition and retention strategies. **Responsibilities**: - Provide exceptional customer service to clients in...


  • London, United Kingdom LowCost LetterBox Full time

    A well-established business support service organisation is seeking a Customer Service Executive to join their team. This is a part-time role,16-20 hours per week, Monday - Friday afternoon (pm) sessions. The position is based on-site from their office in Raynes Park, London, SW20. However, you may be required to work additional hours during staff...


  • London, Greater London, United Kingdom Tiger Recruitment Full time

    We are looking for Customer Service Executive to work for creative digital space based in South London. This is an exciting role for a customer focused individual with high attention to detail. Duties included and limited to:Liaising with customers via email and online platforms and over the phone.Processing customer requests in a timely fashionAssisting...


  • London, United Kingdom Travel Trade Recruitment Full time

    New opportunity for a Customer Service Executive to handle communication directly from customers, work with internal departments, resorts, and external suppliers to resolve issues and provide an exceptional level of service to customers. The Job: - Handle telephone calls, including challenging situations, in a calm and professional manner - Ensuring all...


  • South London, United Kingdom Tiger Recruitment Ltd Full time

    We are looking for Customer Service Executive to work for creative digital space based in South London. This is an exciting role for a customer focused individual with high attention to detail. Duties included and limited to: - Processing customer requests in a timely fashion - Assisting with any adhoc office duties that may crop up - Assisting with...


  • London, United Kingdom Bookedit Full time

    **Customer Services Executive** **About Booked it** Booked it provide cutting edge technology and smart marketing tools all aimed at helping hospitality and leisure businesses drive footfall and increase loyalty. Booked it is the B2B arm of our sister company Licklist, which is the UK’s fastest growing marketplace for hospitality and leisure, connecting...


  • London, United Kingdom Ansett Aircraft Spares & Services Full time

    **Customer Support Executive** We are a UK-based Company, in Hayes, Middlesex, which takes pride in serving the airline industry with its spare part requirements. Specialising in the supply of spare parts for aircraft as well as having a well-established exchange and repair programme. The role demands a strong commercial focus, ensuring the Company’s...


  • London, United Kingdom Attewell Ltd Full time

    Attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex. A vacancy has now arisen for a Customer Service Executive, reporting to the Programs Director. This role is responsible for all aspects of customer relationship for a group of our customer base, including: customer satisfaction, customer orderbook review, scorecard...


  • London, United Kingdom Sheridan Ward Recruitment Services Limited Full time

    Sheridan ward is excited to be recruiting for a lovely client based in Feltham, they are looking forward to bringing on board a new Customer Logistics Executive to join them! The are looking for someone who has excellent order processing experience, as well as someone who has good communication skills! Do you have good organisational skill? Do you have...


  • London Heathrow Airport, United Kingdom Kevin Theobald Recruitment Agency Full time

    Our client has an extensive global network, highly-experienced staff and premium facilities, and offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Customer Services Team in Heathrow as a Cargo Customer Services...


  • London, United Kingdom New Statesman Full time

    About UsThe New Statesman is a leading British political and cultural magazine. Since its founding in 1913, it has been renowned for its progressive and insightful commentary on current affairs, politics, culture, and the arts. With a rich history of journalistic excellence, the New Statesman continues to be a trusted source of analysis and opinion, shaping...


  • London, United Kingdom Page Executive Full time

    This is an exciting VP Customer Success and Delivery role to drive all post sales customer activities, including integration and ongoing support, maintaining customer satisfaction and retention. Reporting directly to the CEO, you will devise and execute the customer strategy, ensuring the client receives a market-leading experience.Client DetailsOur client...

  • Customer Service

    13 hours ago


    London, United Kingdom alan victor services Full time

    Title: Hybrid Customer ServiceRepresentativeDescription:Joinour team as a Hybrid Customer Service Representative where youllplay a pivotal role in delivering exceptional customer experienceswhile enjoying the flexibility of a hybrid work model. As a keymember of our customer service team youll have the opportunity toassist customers through various channels...


  • Farringdon, Greater London, United Kingdom New Statesman Full time

    Job Description About Us The New Statesman is a leading British political and cultural magazine. Since its founding in 1913, it has been renowned for its progressive and insightful commentary on current affairs, politics, culture, and the arts. With a rich history of journalistic excellence, the New Statesman continues to be a trusted source of analysis...