Customer Service Executive

2 months ago


London, United Kingdom Relay Group Ltd Full time

Are you a results-oriented individual with a passion for delivering exceptional customer experiences while driving sales? Join our team as a Customer Service Executive and be instrumental in building lasting customer relationships while achieving sales targets.

**Responsibilities**:

- Interact with customers, understand their needs, and provide tailored solutions, ensuring a seamless sales experience
- Actively pursue sales opportunities, upsell products and services, and convert inquiries into successful sales transactions
- Build rapport with customers, ensuring satisfaction and fostering repeat business
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to customers when appropriate

**Skills**:

- Strong analytical skills to assess customer needs and provide effective solutions
- Ability to identify sales opportunities, negotiate effectively, and close deals
- Strong verbal and written communication skills with a customer-focused attitude

**Salary**: From £23,871.41 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person



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