Training Advisor

6 months ago

Islington, United Kingdom Veesupportservices Ltd Full time

Overview:
To work within the Islington Youth Justice, I-Can, Targeted Youth (TYS) and Youth Progressions services, to provide intensive and aspirational employment support to young people who are engaged in / at risk of engaging in criminal activity. NB: this role is focussed on supporting a 50/50 caseload; approximately half of the caseload supported will be aged 16-18 and open to Islington Youth Justice Service (YJS)/ I-Can/ TYS, and the other half will be former YJS service users aged 18-25, who opt to remain engaged, and are able to access support via the Islington Youth Employability and Skills (YES) Programme.

Use a personalised and holistic one-to-one mentoring and coaching approach to engage vulnerable children and young people with a programme of bespoke support, work experience and skills activities help prepare them to access and gain suitable jobs including apprenticeships. To work with colleagues across the Inclusive Economy and Jobs services to identify appropriate employment and work experience opportunities for young offenders.

To support the wider work of the service in improving outcomes for vulnerable groups and residents who face additional barriers to employment.

**Responsibilities**:

- To organise and manage a caseload of children and young adults ensuring they are seen as needed, using a personalised, holistic job coaching and mentoring approach to support them in their journey to employment.
- To focus on building confidence and self-esteem and working with children and young people's strengths and to incorporate this as part of their ways of working.
- To be tenacious and determined in supporting clients to achieve their goals and supporting them along the way.
- To work in a community based, peripatetic way, engaging with young people at a range of outreach locations according to local and individual need.
- To assess barriers and skills levels of young people, and identify appropriate pathways that will support their progression towards employment.
- To undertake effective assessment with children and young people through the agreed processes, to establish priorities and aims with each individual. Implement guidance and brokerage skills to meet the agreed priorities and aims.
- To understand the underlying issues and challenges faced by children and young people, and work in a trauma informed way to support them with these matters, and identify and signpost to relevant specialist and support services.
- To build relationships and work pro-actively with key stakeholders including members of the YJS, TYS and I-Can services, promoting the employment offer and sharing information and good practise around supporting children and young people not in education, employment or training (NEET), to become aware of the opportunities the council and local employers provide.
- To develop a meaningful action plan with young people to determine job goals and progress towards the labour market, using coaching methods to empower the young person to take control of their own development and achievements, successfully market themselves to employers and to source jobs, giving them the skills they need to become self-sufficient and less dependent on support services.
- To develop a good understanding of the local labour market and develop the relevant relationships to be able to refer young people, where relevant, to a bespoke programme of opportunities which can consist of functional skills delivery, therapeutic and specialist support services and pre-employment and work experience opportunities to help them build up their skills and prepare for work.
- To build and maintain relationships with other services within the Council and wider borough, i.e. specialist agencies, including targeted and specialist services and the voluntary sector, to reach and work with young people with particular vulnerabilities on your caseload and ensure that information and data is shared and work allocated efficiently.
- To use a variety of job searching methods, including accessing the hidden job market and working with employer engagement colleaguesand wider service, to source suitable jobs or work related activities for the individual.
- To ensure that records are kept up to date in line with service guidance. To record all activities on the YJS service database (ChildView), IYSS and any other monitoring system as required. To ensure all data captured is accurate, on time and fulfils the needs of the wider services in terms of quality and outcome monitoring.

14. To work as part of a team, encouraging a learning environment and sharing best practice.

15. Work closely with colleagues across the Youth Progressions Service and iWork services, to ensure a coordinated approach to supporting young people, and relevant information shared.
- To provide feedback to frontline services to inform them of the outcomes of referrals they have made.

17. Ensure own expertise is maintained and contributes to the development of im

  • Customer Experience Advisor

    2 months ago

    Islington, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Islington, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Service Advisor

    5 months ago

    Islington, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Islington COUNTY // Greater London JOB REF // ATR_21487 rate // £24,000 - £26,000 per annum TYPE // Permanent We have an exciting new opportunity for a **Service Advisor **to join our client's team. The role: Customer engagement of all types will be your passion as you will manage the...

  • Construction Health and Safety Advisor

    5 months ago

    Islington, United Kingdom Veesupportservices Ltd Full time

    1. Provide technical advice and support to repairs service managers on a wide range of health and safety issues arising from the Council’s construction/maintenance activities, including but not limited to; risk assessment and delevopment of safe systems of work (SSW), accident/incident reporting and investigation, development of control of substances...

  • Service Desk Advisor

    5 months ago

    Islington, United Kingdom Fox Morris Group Full time

    **Service Desk Advisor** **London - Hybrid** **3/6 months contract - rate negotiable** **The Role** **Responsibilities** - Manage incidents and requests in line with the agreed incident management and request fulfilment processes and local procedures. - Provide remote assistance over the phone and advice to users through instant messenger and through the...

  • Interim HR Advisor

    6 months ago

    Islington, United Kingdom Locumfish Full time

    My Client is a growing organisation and is a leader in innovative primary care services. The role is paying between £13-£15 per hour with up to 37.5 hours a week. **Based in Islington, London.** **Main Duties** **Recruitment & Selection**: - Assist in developing a robust, fair, and impartial recruitment service. - Manage the hiring process, ensuring...

  • Family Health Advisor

    5 months ago

    Islington, United Kingdom Whittington Health NHS Trust Full time

    Are you a Nursery Nurse looking for an exciting opportunity to work within an integrated service in Islington, supporting families and their children aged between 0-5 years through the delivery of services in children centres, homes, clinics and green spaces? Bright Start Health Visiting are key partners delivering the Early Childhood offer and we have a...

  • Family Health Advisor

    6 months ago

    Islington, United Kingdom Whittington Health NHS Trust Full time

    Are you a Nursery Nurse looking for an exciting opportunity to work within an integrated service in Islington, supporting families and their children aged between 0-5 years through the delivery of services in children centres, homes, clinics and green spaces. Bright Start Health Visiting are key partners delivering the early childhood offer and we have a...

  • Retail Sales Advisor

    6 months ago

    Islington, United Kingdom Totally Wicked Full time

    Do you want to escape the endless “beep, beep” of scanning another barcode on the checkout? Would you prefer a day job to working in the evenings? A role that could fit around your life outside work? At Totally Wicked, our purpose is to help our customers on their journey to a healthier lifestyle by stopping smoking. It’s not just a job, it’s above...

  • Sales Assistant

    6 months ago

    Islington, United Kingdom Cotswold Outdoor Full time

    Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor. **Please note this role is 12 hours per week on a rota basis.** As part of the Outdoor and Cycle Concepts group, **_Cotswold Outdoor_**_ _**is joined by **_Runners...

  • Customer Service Representative

    2 months ago

    Islington, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Islington, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Support Specialist

    2 months ago

    Islington, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Islington, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Support Specialist

    2 months ago

    Islington, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Islington, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Volunteer Administrator

    6 months ago

    Islington, United Kingdom Intech Centre Full time

    **Volunteer Administrator (UNPAID), **_This is an unpaid volunteer work that does not involve any payment._ **Please consider the commuting distance before applying** We are a leading training, careers advice and examination centre located in Islington, and have been operating for the last 24 years. We are looking for an energetic, presentable and...

  • Service Desk Agent

    2 months ago

    Islington, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Islington, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Service Agent

    5 months ago

    Islington, United Kingdom Deekay Technical Full time

    We are currently seeking front-line telephony advisors with prior experience in a fast-paced call centre setting. This position will primarily be office-based, with the possibility of transitioning to a remote work arrangement for up to three days a week once fully trained and operational Rate: £19.05 Umbrella **Job Types**: Full-time, Temporary...

  • Strategic Leadership Development Professional

    22 hours ago

    Islington, United Kingdom NFP People Full time

    We are seeking a skilled Learning and Development Advisor to join our team, working from home. This is an exciting opportunity for someone who wants to make a difference every day and contribute to change and improvement for those who need it.About the RoleThis is an innovative role that requires a mixture of skills in relation to learning and development....

  • Concierge

    5 months ago

    Islington, United Kingdom GLL Full time

    GLL is looking for a Concierge - Customer Service Advisor at Highbury Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...

  • Business Development Representative

    22 hours ago

    Islington, Greater London, United Kingdom Hillarys Blinds Full time

    As a Business Development Representative with Hillarys Blinds, you will have the opportunity to work as an independent advisor in your local area, providing a fantastic range of products and fabrics to customers in their homes.With our award-winning training facilities and support package, you will be equipped to succeed in this role. You will visit...

  • Customer Advisor Yard-1

    1 month ago

    Islington, United Kingdom CV-Library Full time

    Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative to join the team in Highgate who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34...

  • Customer Advisor Yard-1

    3 weeks ago

    Islington, United Kingdom Jewson Full time

    Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative to join the team in Highgate who's as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days...