Patient Pathway Administrator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Patient Pathway Administrator

**Grade**
- Band 3

**Contract**
- Permanent

**Hours**
- Part time - 30 hours per week (Monday - Friday)

**Job ref**
- 164-5400382-B

**Site**
- Abbeyfields Court

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 Per annum Pro Rata

**Salary period**
- Yearly

**Closing**
- 12/09/2023 23:59

Job overview

An exciting opportunity has arisen for a Patient Pathway Administrator (PPA) within the Ambulatory Care Division, based at Abbeyfields, Bishops Court, Abbeyfields Road, Nottingham (NG7 2SZ).

We are looking for an enthusiastic and conscientious team player, who can work well under pressure and have the ability to prioritise their own workload.

Working as part of a team, the post-holder will support the provision of a high-quality administrative service to a range of specialties.

Main duties of the job

In addition to the summary below, you will need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

Duties will primarily include audio typing clinical correspondence, dealing with incoming mail, as well as communication with clinicians and colleagues.

You will have excellent communication skills and have the ability use your own initiative to respond to queries in a timely and professional manner.

You will be able to demonstrate a clear understanding of confidentiality and maintain the standards of our TEAM NUH values

Working for our organisation

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Please refer to the job description and person specification attached to the advert for the full details.

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details.

Accurately and efficiently listen to dictated letters from supplied scripts, amending and correcting grammar as required.

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

Establish and maintain admin systems/databases.

Dealing with incoming mail, results/reports management.

Ability to navigate hospital information systems, e.g. Medway PAS, NotIS, etc in order to obtain information on appointments and obtain test results.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Answer telephone queries and escalate appropriately

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway.

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.

Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.

Promote an open friendly working environment.

Person specification

Training & Qualifications

Essential criteria
- RSA level 2 or 3 Word Processing (or equivalent)
- Minimum of 5 GCSEs or equivalent qualifications including English
- Computer literate to ECDL standard or equivalent

Desirable criteria
- Customer Care Training
- NVQ level 3 in administration or equivalent

Experience

Essential criteria
- Proven typing and admin experience
- Fast and accurate audio typing
- Ability to navigate different computer systems
- Able to demonstrate an understanding of confidentiality, including information governance and data protection

Desirable criteria
- Knowledge of 18 week and cancer targets
- Previous experience of working within the NHS using Medway PAS and NotIS.
- Knowledge of medical terminology

Communication and relationship skills

Essential criteria
- Excellent written and verbal communication skills with staff at all levels of seniority
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Friendly and professional telephone manner
- Uses correct grammar and spelling

Desirable criteria
- Is open to suggestions, ideas and new working practices within a team

Planning and Organisation Skills

Essential criteria
- Consistently works to high standards
- Excellent planning and organisational skills, demonstrating effective time management of own workload.
- Works within prescribed deadlines

Other requirements

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity to join the Gastroenterology team as a part time Patient Pathway Administrator based at City Campus. The post holder will audio type and manage confidential information. You will manage Outpatient appointments, patient results and waiting lists, for a delegated number of consultants. You will co-ordinate clinic admissions,...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Spinal Surgery **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-6133509 **Site** - Queen's Medical Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum **Salary period** - Yearly **Closing** - 07/04/2024 23:59 Job overview We have an exciting...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We are looking to recruit a Band 3 Patient Pathway Administrator (Support Secretary) within the Urology Department. We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting and rewarding opportunity has arisen to join the Gastroenterology and Hepatology team within the surgery division at NUH as a Patient Pathway Administrator.

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) **Job ref** - 164-5369348-A **Site** - Urology Centre, Nottingham City Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 pro rata **Salary period** - Yearly **Closing** - 29/07/2023 23:59 Job...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) **Job ref** - 164-5793471 **Site** - Urology Centre, Nottingham City Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 pa **Salary period** - Yearly **Closing** - 19/11/2023 23:59 Job overview We...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) - **Job ref** - 164-5074308**Site** - Urology Centre, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 pro rata - **Salary period** - Yearly - **Closing** - 15/03/2023 23:59Job...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) **Job ref** - 164-5369348 **Site** - Urology Centre, Nottingham City Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 pro rata **Salary period** - Yearly **Closing** - Today at 23:59 Job...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Urology **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) **Job ref** - 164-5369348 **Site** - Urology Centre, Nottingham City Hospital **Town** - Nottingham **Salary** - £22,816 - £24,336 pro rata **Salary period** - Yearly **Closing** - 25/06/2023 23:59 Job...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator **Grade** - Band 3 **Contract** - Fixed term: 12 months (Secondment will be considered for internal applicants) **Hours** - Full time - 37.5 hours per week (Monday - Friday) **Job ref** - 164-5231456-A **Site** - Abbeyfields Court **Town** - Nottingham **Salary** - £22,816 - £24,336 Per...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-4768024-A**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 13/02/2023...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday - Friday) **Job ref** - 164-5252487-A **Site** - Abbeyfields Court **Town** - Nottingham **Salary** - £22,816 - £24,336 Per annum Pro Rata **Salary period** - Yearly **Closing** - 27/06/2023...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - Part time 37.5 hours per week (Monday - Friday) - **Job ref** - 164-5154310**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - Per annum Pro Rata - **Closing** - 06/04/2023 23:59Job overview **Previous applicants...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday - Friday) - **Job ref** - 164-4768024-B**Site** - Abbeyfields Court - **Town** - Nottingham - **Salary** - £21,730 - £23,177 Per annum Pro Rata - **Salary period** - Yearly - **Closing** - 10/04/2023...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Patient Pathway Administrator **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday - Friday) **Job ref** - 164-5252487-B **Site** - Abbeyfields Court **Town** - Nottingham **Salary** - £22,816 - £24,336 Per annum Pro Rata **Salary period** - Yearly **Closing** - 20/08/2023...

  • Patient Pathway Administrator

    1 day ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS AfC: Band 3 **Main area** - Gastroenterology **Grade** - NHS AfC: Band 3 **Contract** - Permanent **Hours** - Part time - 15 hours per week **Job ref** - 164-5442191 **Site** - NUH City Campus **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum pro rata **Salary period** - Yearly **Closing** - 27/07/2023 23:59 Job overview This...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We are looking to recruit a Band 3 Patient Pathway Administrator (Support Secretary) within the Urology Department. We are looking for an enthusiastic and conscientious team player with excellent audio typing ability. You will be able to work under pressure, have good written and verbal skills with excellent time-management and organisational skills. You...

  • Patient Pathway Administrator

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Gastroenterology and Hepatology - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week (Monday to Friday within the core hours of 8-5) - **Job ref** - 164-4692253-B**Site** - NUH (QMC and City campus) - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** -...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines. Establish and maintain admin systems/databases. Dealing with incoming mail, results/reports management. Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing. Add...

  • Patient Pathway Administrator

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Thoracic surgery - **Grade** - Band 3 - **Contract** - 12 months (fixed term or secondment) - **Hours** - Full time - 37.5 hours per week (37.5 hrs per week) - **Job ref** - 164-4669527-C**Site** - Nottingham City Hospital - **Town** - Nottingham - **Salary** - £21,730 - £23,177 pro rata - **Salary period** - Yearly - **Closing** -...