Business Administrator Apprentice

5 months ago


Ipswich, United Kingdom OCS Group Full time

The Business Administrator Apprentice as part of the National Support Team contract delivery team and will work with colleagues and clients to provide business and performance insight through use of data analysis, visualizations and reporting. The role will work closely with contract management, helpdesk, and leadership teams, providing data mining, analysis and performance reporting on contract delivery, supporting projects and other business or MI led initiatives.

You’ll also be producing and developing visually appealing dashboards and bespoke reports, as well as critiquing existing reports and identifying potential improvements through MS Excel Spreadsheets, our Smartsheet and Power BI platforms. You will be a highly motivated, self-starter who can work autonomously and deliver against tight deadlines. You’ll enjoy working with data and delight in providing relevant and accurate reporting to support operational decision-making.

**Main duties and responsibilities will include but are not limited to**...

**Operational tasks.**
- Provide Daily Monitoring and jeopardy reports relating to the contractual KPIs.
- Produce daily, weekly, and monthly contract reports as required by Contract Management Team.
- Liaise with the Operational, Commercial and Helpdesk teams on Jeopardy management opportunities identifying specific KPI’s at risk.
- Undertake analysis of reactive call data to identify trends relating to call volumes and cost to identify opportunities for efficiencies.
- Produce monthly invoicing for specific clients to our finance team.
- Own and update Contract Teams & Smartsheet & Governance platform pages to ensure all contract information is up to date and accurate.
- Management of Contractual Scoring processes including co-ordinating any mitigation or information to ensure the contract performance is maximised.
- Maintaining client Power BI raw data to produce the relevant client reporting.
- Co-ordinating initiatives from internal and external sources including supporting implementation and tracking outputs.
- Any other duties as and when required that are commensurate to the role.

**Experience and Qualifications**
- Experience in a similar role advantageous.
- Strong IT skills including MS Office 365 skills, particularly excel.
- Experience in BI software such as Microsoft Power BI.
- Experience CAFM systems use such as Concept Evolution would be an advantage, although not essential.
- Strong analytical and administrative skills.
- Be able to interpret managers expectations into clearly defined actions.
- Experience in data analysis & reporting from multiple data sources and complex data sets.
- Proven track record of delivering performance improvement through data analysis.

**Personal Attributes**
- Diligent, numerate with excellent attention to detail.
- Ability to work as part of a team.
- Ability to prioritise and organise own work whilst working on a variety of tasks.
- Excellent communication and interpersonal skills.

**Hours and Environment**

This position will be based at the OCS office in Ipswich.

Core working hours for this position are from 08:30 until 17:00, Monday to Friday. However, flexibility will be expected regarding hours of work to suit the needs of the business and team due to diverse nature of works undertaken.

**Job Types**: Full-time, Apprenticeship

**Salary**: From £24,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Ipswich, United Kingdom Taylor Whitmore LTD Full time

    Welcome to Taylor Whitmore. We are a professional, driven and fun recruitment consultancy that specialise in supply chain, logistics and law who are now looking to take on a Recruitment Apprentice full time. Firstly, our company has been built on exceptional standards, values along with strong work ethics - creating an environment to suit our employee’s,...


  • Ipswich, United Kingdom Fred. Olsen Travel Full time

    Our Administration department are located at our Head Office in Ipswich and cover all aspects of the after sales process for travel bookings, this is a varied role within a fast-paced environment allowing you to provide an effective customer service and accurately handle and process documentation. Each booking is important to us, we are travel enthusiasts...


  • Ipswich, United Kingdom WS Training Apprenticeships Full time

    Apprentice Support Assistant with TRUTRAK Limited: You will never work for another company like us, we like to have a laugh and we also try and arrange work outings. We also have an office Dog called Dude. There will be lots of phone answering lots of phone calls in and out. You will be trained in what the device does and what the customer wants from the...

  • Administrator

    5 months ago


    Ipswich, United Kingdom TSR Ipswich Full time

    TSR Ipswich Ltd are looking for a Apprentice Administrator to join our rapidly expanding, tight knit and friendly team based on the outskirts of Ipswich! The role is to be supportive towards the team and undertake the following duties: - Advertising vacancies in line with legal guidelines - Compliance checking - Conducting registrations ensuring legal...

  • Maintenance Apprentice

    6 months ago


    Ipswich, United Kingdom Cephas Care Ltd Full time

    **Maintenance Apprentice - Ipswich** It is an extremely exciting time here at Cephas Care with the recent implementation of a new senior management team devoted to providing service excellence and supporting our staff. It is a great opportunity to join our team, the Cephas Care Group are looking for a Maintenance Apprentice, who is looking to learn all...


  • Ipswich, Suffolk, United Kingdom Government jobs, apprenticeship Full time

    About the Role:We are looking for a highly motivated and organised Accounting Apprentice to join our team. As an apprentice, you will have the opportunity to develop your skills and knowledge in accounting software, work towards an AAT qualification, and contribute to the growth of our accounts department.Key Responsibilities:Assist in the preparation of...

  • Trainee Administrator

    5 months ago


    Ipswich, United Kingdom Jackson Civil Engineering Full time

    **Career Opportunity: Trainee Administrator** Due to continued growth, we now have a need for a to join our Administration Team at our Head Office in Ipswich. At Jackson we are dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we...


  • Ipswich, United Kingdom Bristos Skoda (Ipswich) Full time

    Bristos Skoda are recruiting for a Service Advisor (Apprentice). The successful applicant will have the opportunity to work with one of the world’s most prestigious and technologically advanced car manufacturers. As a Service Advisor (Apprentice), you will need to be organised, professional, knowledgeable, enthusiastic and well presented. The working...


  • Ipswich, Suffolk, United Kingdom Government jobs, apprenticeship Full time

    Job Description:We are seeking a talented and ambitious Accounting Apprentice to join our team at Gascoynes. This role offers a unique opportunity to gain hands-on experience in accounting software, work towards an AAT qualification, and contribute to the growth of our accounts department.About the Job:Preparation of year-end accounts and associated tax...

  • Business Administrator

    6 months ago


    Ipswich, United Kingdom Brama Care Full time

    **Responsibilities**: Human resources: - Respond to internal and external HR related inquiries or requests and provide assistance - Redirect HR related calls or distribute correspondence to the appropriate person of the team - Maintain and update of personnel-related data (payroll, personal information, leaves, turnover rates etc.) on the database and...


  • Ipswich, United Kingdom Seven Refrigeration Full time

    Seven Refrigeration are seeking to appoint a Business Sales Administrator to join our busy team. Do you have an excellent telephone manner? Do you have the ability to multi-task? Are you looking for an exciting new opportunity? If you can answer YES to all these questions, then we want to hear from you. **What Can We Offer You?** - The chance to join a...


  • Ipswich, United Kingdom Leaders Romans Group Full time

    **Leaders** are looking for a driven individual to join our successful Ipswich** branch as their new Apprentice** Lettings Consultant. If are you are someone who can see yourself thriving on delivering that exceptional service and finding your client that dream home while building a strong platform for you future career, this is the role for you.** **You...

  • Finance Apprentice

    6 months ago


    Ipswich, United Kingdom CT Skills Full time

    **Apprenticeship Job Title: Finance Apprentice** **Apprenticeship Qualification: AAT Level 2/3** **How does the Apprenticeship work?** As an Apprentice, you will be employed, just like anyone else at the company, the difference is that you will be studying towards a qualification. You’ll spend a minimum of 6 hours a week (of your total working hours)...


  • Ipswich, Suffolk, United Kingdom Time Appointments Ltd Full time

    We are seeking a skilled Business Operations Administrator to join our team at Time Appointments Ltd in Ipswich. This role is ideal for an experienced professional with a background in financial services administration, looking to take on new challenges and responsibilities.Job Description:This Senior Financial Administrator position requires someone with...


  • Ipswich, United Kingdom Mavam Group limited Full time

    **Job Title: Customer Service Apprentice - Reception** An exciting and rare opportunity to build a career in Customer Service and Business Administration within an ambitious and growing company. We are looking for a confident and organised individual with excellent people skills to be the front of house and first point of contact for all enquires coming...

  • Management Apprentice

    6 months ago


    Ipswich, United Kingdom OCS Group Full time

    OCS Group is a global leader in facilities services, providing Cleaning, Catering, Hard Services, Pest Control, Security, and comprehensive Facilities Management services to private and public sectors. With a heritage spanning 125 years and 120,000 dedicated colleagues, OCS operates across the UK, Europe, Asia Pacific, and the Middle East. Their expansive...


  • Ipswich, United Kingdom CV-Library Full time

    Apprentice Accounts Assistant Location – Ipswich Job Type – Full Time, Permanent Working Hours - 37.5 hours per week Monday – Friday, with 30 minutes for lunch. Salary: £12,480 - £15,000 Due to the continued expansion of the business, EPPH Finance department is recruiting for an Apprentice Accounts Assistant position. The...


  • Ipswich, Suffolk, United Kingdom University of Suffolk Full time

    The University of Suffolk is seeking a dedicated and efficient administrator to join its administrative apprenticeship team. This critical role will provide essential support for apprenticeship programmes, working closely with internal and external stakeholders. As a key member of the team, you will play a vital part in the successful recruitment, delivery,...


  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated and forward thinking Administrator within the Integrated Therapies administrative team. You will be required to work on your own initiative to ensure the smooth running of the administrative functions of the Department. You will have good communication skills, ability to work well in a team and...


  • Ipswich, United Kingdom Nxt Steps Recruitment Full time

    We are recruiting to a new position of Trainee Business Administrators for our client's Ipswich-based office. **Role Duties (not limited to)** - Obtain and cross check information across external websites - Validate information received and upload to internal systems - Highlight for escalation any concerns or mismatched details - Liaise with internal...