Customer Service Agent

6 months ago


Sunderland, United Kingdom Vermelo RPO Full time

**New Customer Service Opportunity in Peterborough or Sunderland offering a salary of £24,808(inclusive of a shift allowance of £2,500) working in a fun office environment with no cold calling**

It doesn't matter if you've never worked in a contact centre or within an insurance environment before, we will provide you with a comprehensive paid training programme

**Full Time shifts, between opening hours 8am-8:30pm Monday-Friday; 8am-6pm Saturday & 9am-5pm on Sunday. **You will work an average of 37.5 hours a week with shifts ranging from 4-9 hours per day and you will know your shifts 4-6 weeks in advance.

**This role will be a hybrid split between working on site and from home (after full paid training)**

**What will I do as a Customer Service Advisor?**
- Take inbound calls from potential and existing customers, dealing with car, van and home insurance queries.
- Deliver outstanding customer service to every customer first time, every time
- Take responsibility for our customers and provide resolutions

*

**Why work for us?**
- Free parking
- Mental Health and Wellbeing support
- On site canteen and cafe with the best cake
- Free GP anywhere services
- 25 days holiday plus bank holidays on top

**Job Types**: Full-time, Permanent

**Salary**: £24,808.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

Application question(s):

- Our start dates will be in May, please let me know if you have any holiday booked for the first 3 month

Work Location: In person

Reference ID: MBPete



  • Sunderland, United Kingdom Paragon Customer Communications Full time

    **Customer Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. At our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...


  • Sunderland, United Kingdom Paragon Customer Communications Full time

    **Client Service Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based...

  • Estate Agent

    6 months ago


    Sunderland, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Washington **working in our well known **Bridgfords **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: -...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About the RoleHays Travel is seeking a highly motivated and experienced Team Lead to join our Vista Sales Call Centre team. As a Team Lead, you will be responsible for managing a team of agents, providing coaching and development, and driving exceptional customer service.Key ResponsibilitiesSupervise and lead a team of sales agents to achieve targets and...


  • Sunderland, United Kingdom Advanced Resource Managers UK Full time

    VIEWING AGENT - SUNDERLAND - PERMANENT - HOME WORKING Optamor is working with a well-known estate agent, and they currently have a vacancy for a Viewing Agent in the Sunderland area. About You: You will have experience in customer service, hospitality, or real estate, you will be confident and happy to meet people face to face. You must have a full UK...


  • Sunderland, United Kingdom Paragon Customer Communications Full time

    **Client Services Executive**: - **Sunderland (Site Based)** Are you a dynamic and customer-focused individual looking for a new challenge? We are currently seeking a Customer Service Executive to join Paragon a leading company who specialises in BPO (Business Processing Outsourcing) delivering digital transformation services, helping clients transition...

  • Field Agent

    5 months ago


    Sunderland, United Kingdom Interactive Contact and Resolution Full time

    **Field Agent / Commercial Accounts** **Sunderland and surrounding postcode areas** **Earnings: Realistic OTE = £30,000.** **Company pension** **Hours: Between 8am and 8pm, Monday to Friday.** We are looking for a Full Time Employed Field Interaction Manager to visit commercial water accounts. Whether you are an experienced Field Agent or not we want...

  • Team Leader

    6 months ago


    Sunderland, United Kingdom Paragon Customer Communications Full time

    **Team Leader**: - **Sunderland - On-site**: - **Salary: £30,000** Paragon Communications are a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. Within our site in Sunderland we specialise in digital transformation services, helping clients transition from traditional paper-based processes to...


  • Sunderland, United Kingdom Kura Full time

    **Salary**: £22672 + Job Details: **Customer Service Advisor** **Location: Sunderland UK** **Contract: Full Time, Permanent Position** As the UK’s largest independent outsourcing company we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, with a Real Living Wage...


  • Sunderland, Sunderland, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a motivated and organised individual to join our team as a Post Delivery Agent with Driving. As a Post Delivery Agent, you will be responsible for delivering mail and packages to customers across the region, using your vehicle to travel to different locations.Key ResponsibilitiesDelivering mail and packages to customers in a...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    About Hays TravelHays Travel is the UK's largest independent travel agent, providing good value, quality holidays alongside excellent customer service with 420 branches and circa 3000 colleagues. Our company has invested in apprenticeships since 1980, becoming an accredited employer in 2010. We are committed to our talent of the future evolving from the...

  • Estate Agent

    6 months ago


    Sunderland, United Kingdom Vesta recruitment ltd Full time

    Self employed/Own business - Full support, backing, ongoing training and mentor - Minimum 70% commission **Position : Property Expert** **Location : Sunderland, Tyne & Wear** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you...


  • Sunderland, United Kingdom PDSA Full time

    Are you. Engaging, dedicated, motivated with a passion for delivering quality? If so, then **We want you.** This is a role which will add great value to our customers through the enthusiastic promotion of new products and services, in turn making a real difference to the lives of People and their Pets. We are the UK’s leading Veterinary Charity and we...


  • Sunderland, United Kingdom CDER Group Full time

    **Salary**: £13.74 per hour **Location**: Field Based **Reporting to**: Enforcement Manager **About CDER Group** Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly. We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and...


  • Sunderland, United Kingdom Hays Travel Limited Full time

    **About Hays Travel** As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a...


  • Sunderland, Sunderland, United Kingdom Hays Travel Full time

    Job DescriptionHays Travel, the UK's largest independent travel agent, seeks a skilled Learning & Development Coach to support the growth and development of their apprentices.The ideal candidate will have a passion for learning and development, with experience in coaching and training individuals in a customer service environment.Main ResponsibilitiesDeliver...

  • Call Centre Agent

    6 months ago


    Sunderland, United Kingdom P-22 LTD Full time

    **Immediate Start Role** Are you a confident communicator? Are you driven by targets and motivated by success? Do you have 1 Years Energy Experience? Do you have 2 years call centre Experience ? If YES then this is the role for you... As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a...

  • Service Desk Agent

    2 months ago


    Sunderland, Sunderland, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Sunderland, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Ships Agent

    3 months ago


    Sunderland, United Kingdom OBM People Full time

    Our client is seeking a skilled Ships Agent to manage day-to-day ship agency activities, ensuring the highest professional standards when working with clients, vessel staff, and internal stakeholders. This role plays a key part in fostering and sustaining strong client relationships.Key Responsibilities:Build knowledge of service offerings and promote...


  • Sunderland, United Kingdom Your Move Estate Agents Full time

    About Your Move Your Move Chris Stonock is a locally owned franchise of 14 interconnected branches based across Tyne & Wear and County Durham. We also proudly belong to the Your Move national network, resulting in local and nationwide exposure for your property. Our colleagues are experienced, local property experts who will take the time to understand...