Ships Agent

Our client is seeking a skilled Ships Agent to manage day-to-day ship agency activities, ensuring the highest professional standards when working with clients, vessel staff, and internal stakeholders. This role plays a key part in fostering and sustaining strong client relationships.

Key Responsibilities:

• Build knowledge of service offerings and promote awareness within all business units.
• Ensure excellent service delivery to clients, building strong working relationships.
• Keep management informed of issues and challenges.
• Collaborate with operational teams and maintain effective communication.
• Manage workload to meet service requirements and address any issues promptly.
• Demonstrate flexibility by working across departments.
• Respond to operational requests from vessels, owners, and charterers.
• Monitor vessel movements and handle equipment procurement.
• Accurately input, retrieve, and report data.
• Review and comply with risk assessments, legislation, and company procedures.
• Collaborate with safety advisors on incident investigations and safety initiatives.
• Perform driving duties as required, such as transporting personnel and equipment.
• Handle any other tasks within qualifications and training.

Minimum Requirements:

• Full, clean driving license.
• Proficient in Microsoft Suite and familiar with AX.

Desirable Qualifications/Competencies:

• Membership in the Institute of Chartered Shipbrokers.
• Experience in ship agency, particularly in the marine and supply chain industries.
• Knowledge of Dangerous Goods by Sea, COSHH, and HSE awareness.