Customer Advisor

3 weeks ago


Edinburgh, United Kingdom Alexander Mann Solutions Full time

**Customer Advisor - Business Banking**

**Location - Edinburgh - South Gyle - Teviot House**

**Start Date - 14/02/2023**

**Rate of pay - £10.63 per hour**

**Working hours: 35 hours per week between 7am and 8pm on a shift rotation which includes working a Saturday between 9am and 2pm every 4 weeks.**

**Length of contract - minimum 6 months with good opportunity to be extended**

**Parking Available on site**

**This is an office-based role with the opportunity to progress to go hybrid once fully trained within the role.**

ROLE DESCRIPTION:
You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.

This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner. You will use your skills and knowledge to ensure each of our customers are provided with an excellent & empathetic customer experience.

The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries.

SKILLS REQUIRED:

- Excellent customer service skills
- Customer service background
- Computer literate
- Flexible and adaptable to change
- Ability to work as part of a team
- Ability to navigate around multiple systems

WHAT’S IN IT FOR YOU?
- Excellent induction training
- Competitive rate of pay/pay progression
- Gain experience and new skills
- Great insight into the banking sector
- Potential for extension

Interested in this opportunity?

To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next

**00409**

**Job Types**: Full-time, Temporary contract

**Salary**: £10.63 per hour

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Central Edinburgh Hours: 36 hours, Monday - Friday between 0830 - 1700 Start Date: Immediate Duration: Temporary, ongoing Pay rate: £11.81 per hour We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be...


  • Edinburgh, United Kingdom Tate Full time

    _If you always put the customer first and have a_ passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Advisor at **the Phoenix Group**. Your natural problem-solving and people skills will be highly valued by your customers, colleagues and manager in this role. We are...


  • Edinburgh, United Kingdom BES - Goole Full time

    Bailey Employment Services are recruiting on behalf of Lloyds Banking Group in Edinburgh.. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their mortgage servicing team. **As a...


  • Edinburgh, United Kingdom ALPHAATOMIC LTD Full time

    As a Customer Service Advisor, you will be responsible for assisting customers with inquiries, resolving issues, and providing support to ensure their satisfaction. **Duties**: - Provide exceptional customer service by promptly responding to customer inquiries and resolving issues - Analyse customer needs and recommend appropriate solutions or product -...


  • Edinburgh, United Kingdom C&M Executive Recruitment Full time

    **Customer service advisors** - French speakers Required for this expanding travel company. They are looking to fill 4 positions, office based 23k plus 1k language allowance. They are looking for fluent French speakers from travel, hospitality or other service related industries. 2 years call centre experience is a must. **Customer service advisors...


  • Edinburgh, United Kingdom ALPHAATOMIC LTD Full time

    **Customer Service Advisor** **Responsibilities**: - Provide exceptional customer service and support to clients in person - Respond to customer inquiries and resolve issues in a timely and professional manner - Analyse customer accounts and provide accurate information regarding products and services - Collaborate with cross-functional teams to address...


  • Edinburgh, United Kingdom VP GROUP LTD Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Responsibilities**: - Provide exceptional customer service and support to...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Mortgage Customer Service Administrator** We are working alongside one of our prestigious banking clients to work within the Mortgages department. **Hours**: - 35 hours per week between 8am - 8pm Monday to Saturday (5 out of 6 days) **Location** - Pentland House, Edinburgh **Salary** - £10.63 per hour **Contract Length**: - 12...


  • Edinburgh, United Kingdom ALPHAATOMIC LTD Full time

    Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a positive impact? If so, we want you to join our team as a Customer Service Advisor! **Responsibilities**: - Assist customers in navigating our products/services, addressing concerns, and resolving issues in...


  • Edinburgh, United Kingdom Trip.com Full time

    **Customer Service Advisor** **About us** **Role Overview** We are seeking high-performing, passionate and enthusiastic Customer Service Advisors to join us on our journey of growth and expansion into the European market. The standard working pattern will be 37.5 hours per week. You will work shifts on a rotation basis including weekends and public...


  • Edinburgh, United Kingdom Pendragon Plc Full time

    Customer Service Advisor Location: Renault Edinburgh A basic salary of £26,000 with a bonus of £4,000 and pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services. Are you a confident customer service superstar who's passionate...


  • Edinburgh, United Kingdom Edinburgh Airport Full time

    We are looking for Customer Service Advisors to join the team at Edinburgh Airport Services. Our team is made up of dedicated and multi-skilled personnel who help support thousands of people coming through the airport every day as well as delivering our day-to-day operations. **Terminal CSA** We are offering 37 hours per week. There is the opportunity to...


  • Edinburgh, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting Customer Service Agent for our client Lloyds Banking Group in Edinburgh. **The position**: Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts. The...


  • Edinburgh, United Kingdom Bridge of Hope Full time

    ** Role** - Customer Service Advisor **Full-time** - 35 hours per week on a rota between Monday - Friday 8am - 6pm **Salary** - £21.5k to £23k (Depending on experience) **Hybrid** - After Training **Contract** - Permanent **Start dates - April and May start dates** **Address**: Edinburgh, EH1 We are currently recruiting for a customer service advisor...


  • Edinburgh, United Kingdom Blue Arrow Full time

    Ever wondered what happens on the other side of the bank when you visit one? or What is it like to work in a bank? Well... you are not alone! These are exactly the thoughts that will make you a future Banker If you are a motivated, hardworking person with a passion for Banking and a hunger to grow within the financial world, and have a background in...


  • Edinburgh, United Kingdom AMS Full time

    This Role is within the a major main street bank - through AMS. This role is based in Edinburgh and as such all normal working days must be carried out in the office. **Working hours: Monday to Friday 9AM-5PM** **Salary £11.42 Hourly** **35 hours weekly** Join us as a Customer Service Advisor - This is an opportunity to make a positive impact to our...


  • Edinburgh, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting Customer Service Agent for Lloyds Banking Group in Edinburgh. **The position**: Reporting to a Team Manager, a Business Banking advisor delivers an excellent customer experience for new to bank customers, supporting our customers through the process of opening their Business Accounts. The Business banking...