Customer Care Coordinator

5 months ago


Beaconsfield, United Kingdom Wheatstone Solutions Ltd Full time

**Customer Care Coordinator - Beaconsfield - £28,000+ - Temp 2 Perm**

**Introduction**

An opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Beaconsfield area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

**Duties**
- Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
- Provide support and advice to sub-contractors.
- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently.

**What are they looking for**
- Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions.
- Experience using CRM systems and inputting data in an office-based setting is essential.
- Excellent communication skills

**Job Types**: Full-time, Temp to perm

Pay: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer Service or Property related: 2 years (preferred)

Work Location: In person

Reference ID: WS2052



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