Customer Service Advisor

6 months ago


Greenock, United Kingdom Jewson Full time

Are you based in the **Greenock** area? Do you have a passion for working with people?

**Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

**Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12**

**Jewson, Block 3 Unit 1 Cappielow Industrial Estate, Greenock PA15 2TQ**

*Part Time / Flexible working applicants welcomed

**Key Responsibilities**
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement

**What’s in it for you?**
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life

**Required Skills and Experience**
- Previous industry experience preferred but not essential
- Experience in a customer facing environment
- Passion for working with people
- A positive can-do attitude

**About us**

At **Jewson**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Store discount
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application question(s):

- Length of notice period

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person



  • Greenock, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...

  • Customer Advisor

    6 months ago


    Greenock, United Kingdom Boots Full time

    Summary Job Reference: - 229004BR Greenock, Hamilton Way Fixed Term 4 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • No7 Advisor

    6 months ago


    Greenock, United Kingdom No.7 Boots Full time

    Greenock, Hamilton Way Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    6 months ago


    Greenock, United Kingdom Boots Full time

    Summary Job Reference: - 228421BR Greenock, Hamilton Way Permanent 21.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz...

  • No7 Advisor

    6 months ago


    Greenock, United Kingdom No.7 Boots Full time

    Greenock, Hamilton Way Part-Time Permanent The salary for this role is £24,245.10 - £26,884.69 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe...


  • Greenock, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Everyday Banking | Greenock Country: United Kingdom **Join our community** We are currently recruiting Customer Service colleagues on a 12 month fixed term contract with a starting package of **£24,468 **this is made up of a base salary of **£22,400 **along with an additional **£500 **flexible benefit and up to a...


  • Greenock, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 16 hrs** SPAR Greenock **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner...


  • Greenock, Inverclyde, United Kingdom Domino's Careers UK Full time

    At Domino's Careers UK, we're seeking a Customer Service Representative to join our team in Greenock. This is an excellent opportunity to work in a fast-paced environment and provide exceptional customer service.As a Customer Service Representative, you will be responsible for taking orders and serving customers face-to-face and via telephone. You will also...


  • Greenock, United Kingdom Parmar Staffing Full time

    **Customer Service Administrator - Greenock** We are recruiting for a friendly Customer Service Administrator who is a team player to work within a small team of administrators for a growing trade counter business based in Greenock. Experience of working as an administrator with excellent customer service is essential. Experience of working within a trade...


  • Greenock, Inverclyde, United Kingdom Domino's Careers UK Full time

    Delivering Great Customer ExperiencesWe are looking for a talented Customer Service Ambassador to join our team in Greenock, Scotland. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring that every customer leaves our store satisfied.What We Offer:A competitive salary of £8.95 - £10.40 per...


  • Greenock, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Greenock Used Car branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...


  • Greenock, United Kingdom Three Full time

    We're recruiting for a 12 hour vacancy in our Greenock Three Store. **Why choose Three?** We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to join our award-winning Retail team. **We can offer you...


  • Greenock, United Kingdom Arnold Clark Full time

    **Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Greenock East Hamilton St Used Cars branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with...


  • Greenock, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Greenock VW branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...


  • Greenock, United Kingdom Three Full time

    We're recruiting for a 12 hour vacancy in our Greenock Three Store. Typically working 2 - 3 over 7 days, weekends essential. **Why choose Three?** We want to be leaders and experts in new mobile, but we need to attract, retain and engage our workforce. Are you up for the challenge? Right now, we’re looking for a cool, friendly, ambitious individual to...


  • Greenock, Inverclyde, United Kingdom PG Paper Company Ltd. Full time

    We are an award-winning company seeking a proactive and detail-oriented sales and customer service professional to support our sales department. This role will ensure excellent customer service by processing sales orders accurately and ensuring timely fulfilment and delivery.Key ResponsibilitiesProcess sales orders accurately and ensure timely fulfilment and...


  • Greenock, Inverclyde, United Kingdom Inverclyde Council Full time

    About Us:">Inverclyde Council is a Disability Confident Leader and supports flexible working to balance personal and work responsibilities.">Our Benefits:">Attractive pension scheme with generous employer contributionsFlexible working opportunities, including part-time and job share rolesCareer development and training opportunities to help you achieve your...


  • Greenock, Inverclyde, United Kingdom Domino's Careers UK Full time

    We are seeking a Customer Service Representative to join our team in Greenock. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Our ideal candidate will have a passion for providing great customer service, enjoy working as part of a team, and thrive in...


  • Greenock, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Mortgage Customer Service Representative - We’ll look to you to...


  • Greenock, United Kingdom The Cigna Group Full time

    Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We have a number of exciting...