Facilities Experience Support Operative

2 weeks ago


Reading, United Kingdom ISS Facility Services Full time

**Facilities Experience Support Operative**

**Reading**

Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed

As Facilities Experience Support Operative, you will provide a world-class customer service experience to our Virgin Media client and their Reading HQ building users throughout the entire site and its functions.

The Facilities Experience Support Operative will be be customer focused, approachable & composed, flexible and show great interpersonal skills.

You will show key strengths by being action oriented, ability to deal with ambiguity, organisational agility, problem solving & whilst demonstrating excellent written communications & being always empathetic and confident.

**Key Responsibilities**_**_
- Greet guests from 07:30 - 18:00 Monday to Friday excluding bank holidays
- Answer general enquiries to the building and its services adhering to Virgin Media O2 procedures
- Assist with Health & Safety matters such as evacuation procedures and drills
- Ensure that the reception and front of house area including the meeting rooms are kept tidy and in order
- Use digital workplace technology to book visitors in, issue visitor passes and contact the host for the visit
- Follow the visitor, contractor and employee reception processes as produced by the supply chain partner and agreed with Virgin Media
- Support individuals who decide to use the self-check in solution deployed within the reception area
- Provide a professional and flexible porter and meeting room management and support service.
- Ensure meeting rooms are set up for any special requirements, ensuring all equipment is in working order prior to the booked meetings
- Report and work it our IT team to keep the technology working seamlessly
- Operate our post room within the office, working with multiple logistics companies to provide a postal service to all building users

**Professional and personal competencies/qualifications**_**_
- Capable and willing to follow instruction and direction
- Good organisational skills
- Competent working with Office 356 and able to learn new technology quickly
- Positive phone demeanour and superior written and verbal communication skills
- Ability to take on new or additional tasks outside of your normal role.
- Able to work as part of a team
- Friendly and polite
- Service orientated and capable of making every guest feel valued
- Flexible and comfortable with last-minute changes to immediate work tasks
- Ability to multitask
- To go the ‘extra mile’
- Innovator
- Clear communicator
- To be willing to undertake overtime as required

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 105771


  • Facilities Helpdesk Manager

    Found in: Talent UK C2 - 7 days ago


    Reading, United Kingdom Pareto Facilities Management Full time

    Facilities Helpdesk ManagerLocation: Site based – with flexibility (Reading, Surrey, Uxbridge)Salary: £35k DOEHours: 40 hours a weekRole Type: PermanentPareto are currently looking for an Contract Helpdesk Manager to join us on a full time basis.Responsibilities to include but not limited to:Implementing and managing the eLogs CAFM system across a high...

  • Facilities Helpdesk Manager

    Found in: Talent UK C2 - 6 days ago


    Reading, United Kingdom Pareto Facilities Management Full time

    Facilities Helpdesk ManagerLocation: Site based – with flexibility (Reading, Surrey, Uxbridge)Salary: £40k DOEHours: 40 hours a weekRole Type: PermanentPareto are currently looking for an Contract Helpdesk Manager to join us on a full time basis.Responsibilities to include but not limited to:Implementing and managing the eLogs CAFM system across a high...

  • Cleaning Operative

    7 days ago


    Reading, United Kingdom MAR Facilities Management Full time

    MAR Facilities Management are currently recruiting for a **Cleaning Operative **to join our team in **Reading University Campus, RG6 6LA.** **Hours: 6.00PM - 9.00PM** **£9.60 p/hr** **Monday to Friday** **Duties**:General cleaning tasks including toilets, shared areas, rest areas and open plan spaces. Please text **07920 230620** to register your...


  • Reading, United Kingdom Primark Full time

    . **Head of Facilities Management** **Department**: Store Development **Purpose of role**: Full responsibility for leading, directing and delivering global facilities management services for Primark stores, Head Office and regional offices managing well maintained stores and buildings for customers and Primark colleagues and visitors. Also ensuring that...


  • Reading, United Kingdom AWE Full time

    What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK’s ultimate deterrent -...

  • Engineering Manager

    10 hours ago


    Reading, United Kingdom AWE PLC Full time

    Supporting the UK's Continuous At Sea Deterrence (CASD) programme and national nuclear security are at the heart of what we do, therefore working with us is both exciting and challenging - in fact it's everything you would expect from a company that supportsnational security. **Engineering Manager - Facility Design** **Location**: Reading / Basingstoke...

  • Project Engineer

    10 hours ago


    Reading, United Kingdom AWE PLC Full time

    AWE are recruiting for Project Engineers to directly support our Engineering Management Team by maintaining the Design Intent and Design Information Configuration from facility design inception through to project handover to the operational phase. This isa great opportunity for Engineers form any discipline to further their career working on interesting and...


  • Reading, United Kingdom CPI SELECTION Full time

    Job Title - Facilities Administrator Location - Reading Salary - £24,000 per annum A wonderful role with a market leader company need a Facilities Administrator. Strong interpersonal and communication skills Proficiency within MS Office and Outlook Excellent organisational skills and attention to detail The ability to work independently, without...

  • Facilities Assistant

    11 hours ago


    Reading, United Kingdom Gleeson Recruitment Group Full time

    **Facilities Assistant** **Monday - Friday Full time hours** **Location**: Reading **Immediate Start** **The Role**: - Dealing with incoming and outgoing post - Assisting with office movements / refurbishments - Supporting the reception and Security department - Liaising with external clients - Room setups - Reprographics support - Responsible for online...


  • Reading, United Kingdom Reed Business Support Full time

    REED Business support are recruiting for a Department Support Administrator on behalf of our Henley based client **Purpose** To support the Department Manager and Head of Department, providing administrative and operational support to contribute to the smooth and effective operation of the Department. The Department Support Administrator will provide...

  • Facilities and Health

    11 hours ago


    Reading, United Kingdom Simplyhealth Full time

    **Facilities and Health & Safety Coordinator** **Permanent** **Andover, Head Office / hybrid** **£32,000 - £43,000 + group bonus + £600 flexible benefits pot + pension + healthplan + 36 days holiday + hybrid working** Are you passionate about making a positive impact on people’s lives? Do you want to be part of a company that is striving to...

  • Operations Support

    7 days ago


    Reading, United Kingdom Primark Full time

    **OPERATIONS SUPPORT** Location: Primark Reading **Salary**: Over 23: £10.86 Under 23: £10.48 Employment Type: Permanent Job type: Part time Contracted hours: 20 Working pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview We’re Primark - one of the biggest names in fashion retail with over...


  • Reading, United Kingdom Page Personnel Secretarial & Business Support Full time

    **Client Details** Large sector leading software business, part of a group that focusses on tech solutions for the financial services. **Description** **Customer Support Specialist, software used in Financial Services**: - All areas of customer service - Answer and respond to front-line queries from customers efficiently and effectively, accurately...


  • Reading, United Kingdom Walters People Full time

    Facilities Assistant Contract: Temp (with the potential to go permanent) Location: Reading (OFFICE BASED) Hourly rate: £11-14 DOE Start date: ASAP **Job Spec** - Daily post duties to include opening post, hourly post rounds collecting internal and external post and - dispersing of post, faxes and stationary - Distributing all Royal mail and DX post at the...

  • Evening Cleaner

    11 hours ago


    Reading, United Kingdom Accelerate Facilities Full time

    Accelerate Facilities are hiring a evening cleaner based at our client site, High Street, Pangbourne. Shift Pattern: Monday - 1.5 hours Wednesday - 1.5 hours Friday - 1.5 hours Total 4.5 hours per week. Working times 18:00 - 19:30. This ROP: £17.50 p/h Previous cleaning experience preferred but not essential. **Job Type**: Part-time **Salary**:...

  • Engineering Manager

    Found in: Jooble UK C2 - 1 week ago


    Reading, Berkshire, United Kingdom AWE Plc Full time

    Engineering Manager - Design of Facilities Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that...

  • Engineering Manager

    1 week ago


    Reading, Berkshire, United Kingdom AWE Plc Full time

    Engineering Manager - Design of Facilities Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that...

  • Engineering Manager

    7 days ago


    Reading, Berkshire, United Kingdom AWE Plc Full time

    Engineering Manager - Design of Facilities Time to recharge your batteries with 270 hours (including Bank Holidays) of annual leave - plus every other Friday off work Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for...


  • Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    Band 2 Endoscopy Facilities Assistant We require a Facilities Assistant to support the Endoscopy Unit with patient portering, stores deliveries and distribution of endoscopes across the Trust site. The role is busy and requires someone who enjoys both patient interaction, along with being able to work using their own initiative. The collection and return...


  • Reading, United Kingdom REAch2 Academy Trust Full time

    **School** - Green Park Village Primary Academy - **Location** - 2 Flagstaff Road Green Park, Reading, England RG2 6AX - **Start Date** - Monday 15 April 2024 - **Salary** - NJC 2-7 £22,366-£24,294, actual pro-rata salary approx £5,055-£5,478 - **About the Role**: **We are looking to appoint two Operations Support Assistants to support our children...