Administration Support
2 months ago
To undertake the comprehensive administration of all referrals received into the teams. To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems To collate all relevant available information to enable the effective management of referrals received by the team. To carry out general clerical duties including information gathering, dealing with internal and external post, filing, scanning, faxing and photocopying documents. Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.
To order and maintain sufficient levels of stationery and supplies for the Team. To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner. To attend meetings as requested by the teams and to take accurate minutes, process and distribute them as necessary. To continuously review administrative processes within the team and contribute to the ongoing development of the service with the Administration Manager To work with and support the manager of the Team.
To work with and support the Team in their day to day work. Organise and maintain an efficient and effective filing system. AFC 9/11/22 JME 22 Access Team Administrator Band 3 Control and maintenance of health care records (including archiving and culling) as per Records Management Policy. To undertake such other tasks that may be required from time to time by the professional staff within the Teams.
This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.
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