Sales Order Processor

2 weeks ago


Drayton, United Kingdom Busy Bee Recruitment Full time

Hours: Monday - Friday - 8am - 4:30pm (2x 15 min breaks paid, 1x 30 min break unpaid)

Reward: Salary - £23,205 per annum + Bonus scheme

Start: ASAP

Benefits: - Employee assistance program after successful probationary period (includes 24-hour mental health support and legal support services) - Pension scheme

Reference number: AD/Req/003749

**The Culture**

Our client is based just on the outskirts of Cambridge, and they are looking for someone to join their friendly and supportive team.

**Requirements**:
You MUST be customer focused with strong attention to details for this role due to the high volume of orders needing to be processed. This role can be high pressured, so it is essential that you have the ability to multitask and manage your time effectively. With this role it can also bring complaints, so ideally you must be thick skinned and able to manage tough situations.

**The Role**:

- Process orders onto the system, this could vary from 40 orders a day.
- Advise on products and pricing.
- Make sure customers receive confirmation of orders within 24hours.
- Evaluate all orders to make sure they are processed correctly.
- Assist customers with any queries they have in an efficient and timely manner.
- Deal with any complaints
- Update customers on delivery/stock delays



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