Inbound Customer Service Executive

3 weeks ago


West Drayton, United Kingdom Parkside Office Professional Full time

My client are a global brand who are looking for an experienced Customer Service Executive to join their Inbound team.

This is a hybrid role 2 days from 3 days in the office

Role

Key Responsibilities
- Receive and process customer orders accurately and efficiently
- Provide assistance and support to the Supply Chain as and when required
- Proactively make calls to customers as required
- Maximise all sales opportunities by pro-actively offering alternatives and up-selling
- Develop and maintain a close working relationship with customers, both internally and externally
- Ensure the allocation of stock is managed as per company standards
- To continually ensure that all Supply Chain processes relate to improved levels of customer service

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.



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