Reception Clerical Assistant

3 weeks ago


StokeonTrent, United Kingdom University Hospital of North Midlands NHS Trust Full time

The post holder will be expected to exchange information with patients and carers requiring tact and diplomacy via our Dietetic Reception Service. There is also a requirement to communicate complicated information to other departments and external contacts. The post holder will be required to use electronic patient records/management systems. There will be a requirement to complete daily clinic preparation using Careflow.

The post holder will have a working knowledge of Microsoft office including Excel to fully support the Dietitians. The post holder will be required to undertake Electronic Patient Record Scanning. The post holder will have daily telephone patient contact. The post holder will be required to prioritise and organise their own workload.

The post holder will be required to have good keyboard skills. Undertake a monthly stationery order using E-Procurement systems Undertake monthly Fire Warden checks and submit monthly report to the UHNM Fire Department There will be a requirement to support our dietetic patients in re-scheduling their appointments To ensure service continuity the post holder will be required to cross cover during times of absence within the team


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